--0000000000007b030705f57673ef Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Perfect thank you, I will go ahead and do that On Fri, Feb 24, 2023 at 1:38 PM Maria Licoudis wrote: > Hello Ali, > > The daughter Annie told us that she was given 19.5 hours per week by the > CLSC for cheque emplois. Caregiver Terence Asong took the cheque emplois > hours. > For the week of January 30, 2023, Terence worked 12 hours. > For the week of February 6, 2023, Terence worked 24 hours. > I guess she wants to add the 4 hours to the February 6 week. > It=E2=80=99s fine with me Ali. > Thank you, let me know if it=E2=80=99s resolved. > > Best, > Maria > > > > Maria Licoudis RN > Care Manager > mlicoudis@homecareassistance.com > > Office:514-907-5065 > > > On Feb 24, 2023, at 1:33 PM, Ali Malik wrote: > > =EF=BB=BF > Hi Team, > > Client was confused with the check emploi hours. She is saying its an > additional 4 hrs on top of the 19.5 hours we added. She was a little > frustrated but I assured her we will get to the bottom of this and I will > talk to the ops team to figure it out. > > I'm confirming that it's okay to go ahead and add the additional 4hrs > cheque emploi credit and resend the invoice to the client? > > Please let me know. > > thank you, > > > -- > *Ali Malik* > Manager - Financial Operations > > --=20 *Ali Malik* Manager - Financial Operations --0000000000007b030705f57673ef Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Perfect thank you, I will go ahead and do that On Fri, = Feb 24, 2023 at 1:38 PM Maria Licoudis < mlicoudis@homecareassistance.com > wrote: Hello= Ali, The daughter Annie told us that she was given 19.5= hours per week by the CLSC for cheque emplois. Caregiver Terence Asong too= k the cheque emplois hours.=C2=A0 For the week of January 30, 202= 3, Terence worked 12 hours.=C2=A0 For the week of February 6, 202= 3, Terence worked 24 hours. I guess she wants to add the 4 hours to the = February 6 week. It=E2=80=99s fine with me Ali.=C2=A0 T= hank you, let me know if it=E2=80=99s resolved. Be= st, Maria = Maria Licoudis RN Care Manager mlicoudis@homecare= assistance.com Office:514-907-5065 On Feb 24, 20= 23, at 1:33 PM, Ali Malik < ali.malik@thekey.com > wrote: = =EF=BB=BF Hi Tea= m, Client was confused=C2=A0with the check emploi hours.= She is saying its an additional 4 hrs on top of the 19.5 hours we added. S= he was a little frustrated but I assured her we will get to the bottom of t= his and I will talk to the ops team to figure it out. I'm confirming that it's okay to go ahead and add the additiona= l=C2=A04hrs cheque emploi credit and resend the invoice to the client? Please let me know. thank you= , -- = Ali Malik Manager - Financial Operations=C2=A0 = -- = Ali Malik Manager - Financial Operations=C2=A0 --0000000000007b030705f57673ef--