--000000000000420dd3061cd580f7 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi John The desk top computer I am using was from Orofresh and maybe at one time they might have had that equipment - but we do not have anything by that name in this office. Thank you Cathy *Cathy Gerth* *Client Success Manager * *Direct: 778-403-6148* *Office:* 778-279-3634 Email: cgerth@thekey.com [image: TheKey] On Tue, Jul 9, 2024 at 10:57=E2=80=AFAM John Andrew Hawkins wrote: > Greetings Sharon, > The Meraki equipment would be connected to the Shaw internet modem. Would > you or another member of your team be able to take a picture of the > internet equipment? > > On Tue, Jul 9, 2024 at 1:34=E2=80=AFPM Sharon Speirs = wrote: > >> Sorry I have no idea but have looped Cathy Gerth as she works out of tha= t >> office - would it be the desk tops or the old printer Cathy? >> Is there any other equipment in the office requiring a different network= ? >> Let us know or I can ask Carolina if she has any idea as she would have >> set it all up >> Sharon >> >> Sharon, Speirs >> >> General Manager >> >> Vancouver, BC >> >> Office: 778.279.3634 >> >> sspeirs@thekey.com >> >> TheKey.ca >> >> [image: TheKey] >> >> >> >> >> >> >> >> On Tue, Jul 9, 2024 at 10:17=E2=80=AFAM Timothy Thomas w= rote: >> >>> Unfortunately I have no knowledge of that network / equipment. >>> >>> @Sharon Speirs Do you have any information on >>> John's email below? >>> >>> On Fri, Jul 5, 2024 at 2:31=E2=80=AFPM John Andrew Hawkins >>> wrote: >>> >>>> Greetings Tim, >>>> I was just working on getting the scan to email set up the new copier >>>> in the Surrey office. When I was doing a scan of the network to find t= he >>>> new copier's IP address it showed me Meraki equipment on the network. = I >>>> wanted to confirm that you have Meraki network equipment in that offic= e. >>>> >>>> If you do, we'll need to identify if this is something that you >>>> purchased on your own or are leasing through a 3rd party. Any >>>> information that you provide on this would be greatly appreciated. Tha= nk >>>> you. >>>> >>>> >>>> *John Hawkins*Senior System Administrator >>>> jhawkins@TheKey.com >>>> (503) 506-0992 >>>> [image: TheKey] >>>> >>> >>> >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.ca >>> [image: TheKey] >>> >> --000000000000420dd3061cd580f7 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi John=C2=A0 The desk top=C2=A0computer I am using wa= s from Orofresh and maybe at one time they might have had that equipment - = but we do not have anything by that name in this office.=C2=A0 Thank you Cathy Cathy Gerth Client Success Manager=C2=A0 Direct: 778-403-6148 Off= ice: =C2=A0778-279-3634 Email:= =C2=A0 cgerth@thekey.com <