--0000000000006e7f75061ce46ee7 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable When I was performing a network scan to locate the copier in the office I saw multiple meraki network equipment. Could you take a picture of your network equipment in the office for me to review? On Tue, Jul 9, 2024 at 3:26=E2=80=AFPM Cathy Gerth wrot= e: > Hi John > The desk top computer I am using was from Orofresh and maybe at one time > they might have had that equipment - but we do not have anything by that > name in this office. > > Thank you > > Cathy > *Cathy Gerth* > *Client Success Manager * > *Direct: 778-403-6148* > *Office:* 778-279-3634 > Email: cgerth@thekey.com > > [image: TheKey] > > > > > > > > On Tue, Jul 9, 2024 at 10:57=E2=80=AFAM John Andrew Hawkins > wrote: > >> Greetings Sharon, >> The Meraki equipment would be connected to the Shaw internet modem. Woul= d >> you or another member of your team be able to take a picture of the >> internet equipment? >> >> On Tue, Jul 9, 2024 at 1:34=E2=80=AFPM Sharon Speirs wrote: >> >>> Sorry I have no idea but have looped Cathy Gerth as she works out of >>> that office - would it be the desk tops or the old printer Cathy? >>> Is there any other equipment in the office requiring a different networ= k? >>> Let us know or I can ask Carolina if she has any idea as she would have >>> set it all up >>> Sharon >>> >>> Sharon, Speirs >>> >>> General Manager >>> >>> Vancouver, BC >>> >>> Office: 778.279.3634 >>> >>> sspeirs@thekey.com >>> >>> TheKey.ca >>> >>> [image: TheKey] >>> >>> >>> >>> >>> >>> >>> >>> On Tue, Jul 9, 2024 at 10:17=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> Unfortunately I have no knowledge of that network / equipment. >>>> >>>> @Sharon Speirs Do you have any information on >>>> John's email below? >>>> >>>> On Fri, Jul 5, 2024 at 2:31=E2=80=AFPM John Andrew Hawkins >>>> wrote: >>>> >>>>> Greetings Tim, >>>>> I was just working on getting the scan to email set up the new copier >>>>> in the Surrey office. When I was doing a scan of the network to find = the >>>>> new copier's IP address it showed me Meraki equipment on the network.= I >>>>> wanted to confirm that you have Meraki network equipment in that offi= ce. >>>>> >>>>> If you do, we'll need to identify if this is something that you >>>>> purchased on your own or are leasing through a 3rd party. Any >>>>> information that you provide on this would be greatly appreciated. Th= ank >>>>> you. >>>>> >>>>> >>>>> *John Hawkins*Senior System Administrator >>>>> jhawkins@TheKey.com >>>>> (503) 506-0992 >>>>> [image: TheKey] >>>>> >>>> >>>> >>>> -- >>>> Tim Thomas >>>> Head of Canada Division >>>> *Please note my email has changed:* >>>> tt@TheKey.com >>>> (514) 591-9387 >>>> TheKey.ca >>>> [image: TheKey] >>>> >>> --0000000000006e7f75061ce46ee7 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable When I was performing a network scan to locate the copier = in the office I saw multip