--Apple-Mail=_BA98969D-727D-4731-90EC-D5499256E8B2 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 The guy sounds a bit high maintenance. Point him to Corey for a physio = assessment of his mother. Other than that, let=E2=80=99s see if we can make him happy. Tim Thomas Home Care Assistance (Montr=C3=A9al) 4464 Ste. Catherine Ouest Westmount, Qu=C3=A9bec H3Z 1R7 Tel: 514 907 5065 <> Fax: 514 907 5067 <>=20 tthomas@homecareassistance.com www.homecareassistancemontreal.ca www.facebook.com/hcamontreal www.twitter.com/hcamontreal > On Jun 14, 2017, at 11:57 AM, Timothy Thomas = wrote: >=20 > fyi > ---------- Forwarded message ---------- > From: Frank Valenta > > Date: Wed, Jun 14, 2017 at 11:32 AM > Subject: Re: Follow up Information > To: Corrina Masson > > Cc: Timothy Thomas >, Natalie > >=20 >=20 > Hello Ms. Masson, Hello Tim, >=20 > Thank you for sharing the reports. I deduce that you completed the = questionnaires based on my mother's replies rather than observations as = many of the answers are incorrect. I do not think that the inaccuracies = affect the recommended treatment. >=20 > When you say 5 hours, is that 5 hours with my mother or does it = include travel time? >=20 > As previously indicated, my mother pays for lunch at the center. Given = that you recommend maintaining lunch as an opportunity for socializing, = would your staff be able to accompany her to lunch downstairs (both to = make sure she actually goes and ensure her safety en route)? >=20 > My understanding is that mother was provided with a list of exercises = by the physiotherapist after her fall. She claims to exercise daily but = clearly does not. She has been doing the same exercise routine for = years, meaning there are probably no benefits at all, given the body's = capacity to adjust to routines. The exercises she does are Mickey Mouse = compared to what she should be doing to stay fit. She would benefit from = a well designed training program, first to get her back on track and = then to reap the disproportionate benefits seniors get from lifting = weights, for example. Is your organization able to design a = comprehensive, progressive exercise program or is your staff able to = encourage disciplined execution of the program if it is provided to you? >=20 > After discussion with my mother, my wife (copied on this mail) and I = would like to begin with 4 hours per day 3 days per week for a 1 month = trial period, beginning as soon as possible. What times/days would work = best, considering the shuttle to the grocery shopping is scheduled each = Tuesday, or does that depend on the availability of the individual = caretaker? >=20 > As previously discussed, we would like to review the profiles of = proposed staff and subsequently interview shortlisted candidates via = web. Please send us the proposed profiles. >=20 > I will print and complete the consent and payment form at the office = tomorrow as we are currently traveling. We will pay