--0000000000008d68bb0631a4d16b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We use outside counsel. I am meeting with Nina this morning and will discuss with her and circle back On Sat, Mar 29, 2025 at 7:03=E2=80=AFAM Sharon Speirs = wrote: > Thank you Audra I really appreciate the help > Sharon > > > Sharon, Speirs > > General Manager > > Vancouver, BC > > Office: 778.279.3634 > > sspeirs@thekey.com > > TheKey.ca > > [image: TheKey] > > > > > > > > On Sat, Mar 29, 2025 at 6:51=E2=80=AFAM Audra Williams wrote: > >> Hi Sharon! >> >> I believe we use outside legal counsel in Canada but I am adding @Nina >> Kani to see if she can help us with this as well. >> >> Best, >> >> On Fri, Mar 28, 2025 at 8:26=E2=80=AFPM Sharon Speirs wrote: >> >>> Good evening >>> I just had a call from a Victoria client's daughter informing me of a >>> letter she received from the CRA telling her that she owed over $400,00= 0 , >>> as well we had another client receive a letter which I have attached. I >>> actually thought this was a scam but now have found out it is real and = it >>> is going to scare alot of the clients and or families. The client I >>> have spoken to has already spoken to a lawyer who has advised her how t= o >>> respond which is basically the following; >>> >>> 1. They do not owe any money as they are not paying HCA for services >>> they are paying The Key and all services as of February 3 have been >>> invoiced from TheKey and paid to The key. >>> 2. She will send the copy of the invoices and her payments so that they >>> can see that. >>> 3. She will call the agent that is listed as well as you just cannot no= t >>> respond to the Government. >>> >>> I would suspect that all of our clients will be receiving this letter >>> and thus I would like to get ahead of it and have our Canadian lawyer h= elp >>> them with this as I really feel this is on us and we need to ensure tha= t we >>> are helping in this matter. >>> If anyone can give me the name of our Canadian lawyer I will reach out >>> to him ASAP. >>> Thanks in advance >>> Sharon >>> >>> Sharon Speirs >>> General Manager >>> sspeirs@thekey.com >>> Mobile: (778) 991-3361 >>> Office: (778) 279-3634 >>> TheKey.com >>> *We value your feedback. Please leave us a Google review* >>> >>> >>> >> >> >> -- >> >> *Audra N. Williams* >> >> Director, Divisional Operations | TheKey >> >> Mobile: 425.757.7027 >> >> >> >> --0000000000008d68bb0631a4d16b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We use outside counsel.=C2=A0 I am meeting with Nina this = morning and will discuss with her and circle back On S= at, Mar 29, 2025 at 7:03=E2=80=AFAM Sharon Speirs < sspeirs@thekey.com > wrote: Thank you Audra I real= ly appreciate the help Sharon=C2=A0 Sharon, Speirs General Manager Vancouver, BC Office: 778.279.3634 sspeirs@thekey.com <