--0000000000008ff07e06317ba8e5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Audra I really appreciate the help Sharon Sharon, Speirs General Manager Vancouver, BC Office: 778.279.3634 sspeirs@thekey.com TheKey.ca [image: TheKey] On Sat, Mar 29, 2025 at 6:51=E2=80=AFAM Audra Williams = wrote: > Hi Sharon! > > I believe we use outside legal counsel in Canada but I am adding @Nina > Kani to see if she can help us with this as well. > > Best, > > On Fri, Mar 28, 2025 at 8:26=E2=80=AFPM Sharon Speirs wrote: > >> Good evening >> I just had a call from a Victoria client's daughter informing me of a >> letter she received from the CRA telling her that she owed over $400,000= , >> as well we had another client receive a letter which I have attached. I >> actually thought this was a scam but now have found out it is real and i= t >> is going to scare alot of the clients and or families. The client I >> have spoken to has already spoken to a lawyer who has advised her how to >> respond which is basically the following; >> >> 1. They do not owe any money as they are not paying HCA for services the= y >> are paying The Key and all services as of February 3 have been invoiced >> from TheKey and paid to The key. >> 2. She will send the copy of the invoices and her payments so that they >> can see that. >> 3. She will call the agent that is listed as well as you just cannot not >> respond to the Government. >> >> I would suspect that all of our clients will be receiving this letter an= d >> thus I would like to get ahead of it and have our Canadian lawyer help t= hem >> with this as I really feel this is on us and we need to ensure that we a= re >> helping in this matter. >> If anyone can give me the name of our Canadian lawyer I will reach out >> to him ASAP. >> Thanks in advance >> Sharon >> >> Sharon Speirs >> General Manager >> sspeirs@thekey.com >> Mobile: (778) 991-3361 >> Office: (778) 279-3634 >> TheKey.com >> *We value your feedback. Please leave us a Google review* >> >> >> > > > -- > > *Audra N. Williams* > > Director, Divisional Operations | TheKey > > Mobile: 425.757.7027 > > > > --0000000000008ff07e06317ba8e5 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Audra I really appreciate the help Sharon=C2=A0 Sharon, Speirs General Manager Vancouver, BC Office: 778.279.3634 sspeirs@thekey.com TheKey.ca =C2=A0=C2= =A0 <span style=3D"border:medium;display:inline-block;overflow:= hidden;width:176px;he