--000000000000b87ff90619b16e26 Content-Type: multipart/alternative; boundary="000000000000b87ff90619b16e25" --000000000000b87ff90619b16e25 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good afternoon, @Timothy Thomas - Can you please confirm if this template translated to French is accurate? *French*: https://docs.google.com/document/d/1cjwBfxSvKBzruAcTJx9vsb3EC2NKgOIBOaOzYjd= wb9c/edit *English*: https://docs.google.com/document/d/1jUknHe7zbVKdDAn0b85NzQEAKg92ATEcmCxxGiF= adJE/edit On Wed, May 29, 2024 at 10:11=E2=80=AFAM Lito Delapena wrote: > HI All, > > Apologies I do indeed have the E-transfer list, just gathering the emails > address per client. Will advise the group once notifications have been se= nt > out via FD. > > Thank you, > > Lito Delapena > Help Desk Manager > * Please note my email has changed: * > lito.delapena@thekey.com > > 619-722-8561 Ext. 190013 > TheKey.com > [image: TheKey] > > > On Tue, May 28, 2024 at 3:11=E2=80=AFPM Elizabeth Clark wrote: > >> Lito you have been maintaining the list of transfer clients as far as I >> was aware? >> >> >> Pardon my brevity, Sent from my iPhone >> >> On May 28, 2024, at 2:17=E2=80=AFPM, Lito Delapena >> wrote: >> >> =EF=BB=BF >> HI Alyson, >> >> More than happy to help send out communication for E-Transfer clients, d= o >> we have a list of those clients along with their preferred email address= es >> already or will i need to put that together? >> >> Thank you, >> >> Lito Delapena >> Help Desk Manager >> * Please note my email has changed: * >> lito.delapena@thekey.com >> >> 619-722-8561 Ext. 190013 >> TheKey.com >> [image: TheKey] >> >> >> On Tue, May 28, 2024 at 12:17=E2=80=AFPM Alyson Rohane >> wrote: >> >>> Hi, @Lito Delapena - Can you please send >>> this communication (email with the FAQ attached) out to all e-transfer >>> customers by EOB today? >>> >>> *Email Template:* >>> https://docs.google.com/document/d/1iBGKnluCdADPEnmtcmDmOg_5SpcQAclBqWF= 9CxOYGRM/edit?usp=3Dsharing >>> *English FAQ*: >>> https://docs.google.com/document/d/1mNPFRhtVGI7G2L4v49SQSB7q8S9RlblB/ed= it?rtpof=3Dtrue >>> *French FAQ*: >>> https://docs.google.com/document/d/1NONpd_jGXtG1RfLKWb6M0E91n2m4kdA9/ed= it?rtpof=3Dtrue >>> >>> *Hello, *@Lisa Barker can you please confirm >>> if you see the FreshDesk ticket created from Tim's test? The amount is = $5 >>> to the Vancouver bank account. >>> >>> On Tue, May 28, 2024 at 11:22=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> Agreed, attaching the FAQ is a great idea. >>>> >>>> If the help desk could assist us that would be great. I believe they >>>> have the latest list of e-transfer clients. >>>> >>>> On Tue, May 28, 2024 at 1:44=E2=80=AFPM wrote: >>>> >>>>> Hi Tim- >>>>> >>>>> >>>>> >>>>> Thank you for putting this together. I am good with the attached emai= l >>>>> to be sent to clients, and recommend we attach the FAQ so they can us= e that >>>>> to enroll in PAD if they desire to do so without calling the Help Des= k. >>>>>