--000000000000cf90d30638e76241 Content-Type: multipart/alternative; boundary="000000000000cf90d20638e76240" --000000000000cf90d20638e76240 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Great job Laura and your team!! Impressive work and we are very proud of you and your team who worked so hard to achieve their new ranking!! Keep reaching toward the top of the leaderboard! *Dr. Deb Frye, RN MBA NE-BC CASC PhD* *General Manager, Maryland* *Frederick * *Odenton * 108 Byte Dr. 2288 Blue Water Blvd Suite 103 Suite 340 Frederick, Odenton, MD 21702 MD 21113 *Please note my email has changed:* dfrye@TheKey.com (301) 228-2200 Office (301) 395-4646 Cell *(410) 989-2241 After hours* *e fax 301-654-1387* TheKey.com [image: TheKey] On Tue, Jul 1, 2025 at 12:46=E2=80=AFPM Jennifer Lane wrote: > Great job Laura and CT North!! Very impressive jump!! > > On Tue, Jul 1, 2025 at 11:19=E2=80=AFAM Laura Meister > wrote: > >> Happy Tuesday morning, >> >> I wanted to give a special shout-out to my CT North team! We've made* >> incredible progress*, moving from a ranking of #57 all the way up to #10 >> this week!=F0=9F=8C=9F=F0=9F=8C=9F=F0=9F=8C=9F=F0=9F=8C=9F=F0=9F=8C=9F >> >> Having been at the bottom for quite a while, I truly understand the >> challenges many of you are facing. To those who are still near or at the >> bottom of the rankings, please know that *I* see your hard work and *I* >> understand the feelings of defeat that can come with it. *I* know you >> all come in every day and give 110% to your teams, clients, caregivers, = and >> families. *I* also know how difficult it can be, but your passion for >> serving shines through. I'm sending you all grace today! Grace to have >> the feels, and grace to inspire your teams! I believe in all of you and= we >> have to lift each other up! >> >> [image: image.png] >> Laura Meister >> General Manager - Northern Connecticut >> *Please note my email has changed:* >> laura.meister@TheKey.com >> (860) 677-4948 >> TheKey.com >> [image: TheKey] >> >> >> On Sun, Jun 29, 2025 at 10:57=E2=80=AFPM Kevin Murray >> wrote: >> >>> Hello everyone, >>> >>> Please see attached for the Weekly Site Rankings for the week of 6/16. >>> Total performance results for the 57 sites, as well as top and bottom >>> performers, are highlighted below. >>> >>> *Total 57-site performance for the week:* >>> >>> - Change in Revenue - Trailing 4 weeks vs. previous 4 weeks: *DOWN >>> $324k * >>> - Change in Billed Hours - Trailing 4 weeks vs. previous 4 weeks: *D= OWN >>> 22k * >>> - Change in Census - Trailing 4 week average vs. previous 4 week >>> average: *Down 65* >>> - Tier 1 Net Change (SOC vs. Churn) - Trailing 8 weeks with 2 week >>> lag: *Down 33* >>> - Assessment to SOC Conversion % - Trailing 8 weeks with 3 week lag:= *63% >>> (UP 0.4% from prior week)* >>> >>> *Top 15 Sites (I see you CT North...let's go DMV...):* >>> [image: image.png] >>> >>> *Bottom 15 Sites:* >>> [image: image.png] >>> >>> *Conse