--0000000000002076450638e0e2f5 Content-Type: multipart/alternative; boundary="0000000000002076440638e0e2f4" --0000000000002076440638e0e2f4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Great job Laura and CT North!! Very impressive jump!! On Tue, Jul 1, 2025 at 11:19=E2=80=AFAM Laura Meister wrote: > Happy Tuesday morning, > > I wanted to give a special shout-out to my CT North team! We've made* > incredible progress*, moving from a ranking of #57 all the way up to #10 > this week!=F0=9F=8C=9F=F0=9F=8C=9F=F0=9F=8C=9F=F0=9F=8C=9F=F0=9F=8C=9F > > Having been at the bottom for quite a while, I truly understand the > challenges many of you are facing. To those who are still near or at the > bottom of the rankings, please know that *I* see your hard work and *I* > understand the feelings of defeat that can come with it. *I* know you all > come in every day and give 110% to your teams, clients, caregivers, and > families. *I* also know how difficult it can be, but your passion for > serving shines through. I'm sending you all grace today! Grace to have > the feels, and grace to inspire your teams! I believe in all of you and = we > have to lift each other up! > > [image: image.png] > Laura Meister > General Manager - Northern Connecticut > *Please note my email has changed:* > laura.meister@TheKey.com > (860) 677-4948 > TheKey.com > [image: TheKey] > > > On Sun, Jun 29, 2025 at 10:57=E2=80=AFPM Kevin Murray > wrote: > >> Hello everyone, >> >> Please see attached for the Weekly Site Rankings for the week of 6/16. >> Total performance results for the 57 sites, as well as top and bottom >> performers, are highlighted below. >> >> *Total 57-site performance for the week:* >> >> - Change in Revenue - Trailing 4 weeks vs. previous 4 weeks: *DOWN >> $324k * >> - Change in Billed Hours - Trailing 4 weeks vs. previous 4 weeks: *DO= WN >> 22k * >> - Change in Census - Trailing 4 week average vs. previous 4 week >> average: *Down 65* >> - Tier 1 Net Change (SOC vs. Churn) - Trailing 8 weeks with 2 week >> lag: *Down 33* >> - Assessment to SOC Conversion % - Trailing 8 weeks with 3 week lag: = *63% >> (UP 0.4% from prior week)* >> >> *Top 15 Sites (I see you CT North...let's go DMV...):* >> [image: image.png] >> >> *Bottom 15 Sites:* >> [image: image.png] >> >> *Consecutive Weeks and New Entrants:* >> [image: image.png] >> >> *Watch List: any site recently trending down from the Top 15 into "middl= e >> of the pack":* >> >> - *New York* >> - *DFW* >> - *Colorado* >> - *Calgary* >> - *Vancouver (5 consecutive weeks at #1 and dropped to 32 this week; >> Tier 1 Churn of 10 vs. Tier 1 SOC of 2 over prior 4 weeks)* >> - *Boston* >> >> >> >> Kevin Murray >> >> Chief of Staff & SVP, Data & Analytics | TheKey >> >> Mobile: 225.368.6471 >> >> >> >> --=20 *Jenn Lane* *General Manager * *160 Gould Street, Suite 305Needham, MA 02494617.431.1165* Jennifer.Lane@TheKey.com TheKey.com [image: TheKey] [image: Home-Care-Alliance-Accreditation