--0000000000004b3044060a247eeb Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Actually, I just realized you are in the States and I will get charged roaming fees. Try my 8x8 again. Sincerely, June Lapointe On-call Manager Office 519-954-2111 TheKey.ca [image: TheKey] On Tue, Nov 14, 2023 at 5:37=E2=80=AFPM June Lapointe wrote: > Call on my personal cell. 519-222-7086. > > Sincerely, > > June Lapointe > > On-call Manager > > Office 519-954-2111 > > TheKey.ca > > [image: TheKey] > > > On Tue, Nov 14, 2023 at 5:32=E2=80=AFPM Subham Banerjee > wrote: > >> Hi June, >> >> I tried to reach you on 519-954-2113, >> Kindly let me know once you available. >> >> >> Warm Regards, >> >> *Subham Banerjee* >> Service Desk Engineer >> Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com >> TheKey.com >> [image: TheKey] >> >> >> On Tue, 14 Nov at 5:07 PM , Subham Banerjee >> wrote: >> Hi June, >> >> Sure, Kindly allow me some moments. >> I will reach out to you. >> >> >> Warm Regards, >> >> *Subham Banerjee* >> Service Desk Engineer >> Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com >> TheKey.com >> [image: TheKey] >> >> >> On Tue, 14 Nov at 5:00 PM , JuneLapointe > jlapointe@homecareassistance.com> wrote: >> Hi Subham, >> >> You can reach out to me on my 8x8 number which works on my desktop but >> not on the cell phone app. 519-954-2113. >> >> Sincerely, >> June Lapointe >> On-call Manager >> Office 519-954-2111 >> TheKey.ca >> >> [image: TheKey] >> >> >> On Tue, Nov 14, 2023 at 4:44=E2=80=AFPM Subham Banerjee >> wrote: >> >>> Hi Timothy, >>> >>> Thank you for reaching out to IT Help Desk, >>> =E2=80=8BI am checking about her 8x8 account and access. >>> >>> Kindly share her best number to reach out. >>> I will reach out to her as soon as possible. >>> >>> >>> Warm Regards, >>> >>> *Subham Banerjee* >>> Service Desk Engineer >>> Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com >>> TheKey.com >>> [image: TheKey] >>> >>> >>> On Tue, 14 Nov at 4:34 PM , Timothy Thomas wrote: >>> Hi, >>> >>> User June Lapointe has been having issues with her 8x8 and she reached >>> out to their support team for help. This is the response she received. = Can >>> you assist? >>> >>> Thanks, >>> Tim >>> >>> ---------- Forwarded message --------- >>> From: June Lapointe >>> Date: Tue, Nov 14, 2023 at 4:14=E2=80=AFPM >>> Subject: 8x8 Issue Not Resolved >>> To: Timothy Thomas >>> >>> >>> Hi Tim, >>> >>> I am now able to log into my 8x8 app but not able to receive or make >>> calls. This is the email from 8x8 IT. Do I need to send it the TheKey I= T? >>> >>> *8x8 Support Case #:* C4802384 >>> >>> *Subject:* Unable to login on 8x8 Work for Mobile >>> *Status:* In Progress - Customer Responded >>> *Account:* Home Care Assistance >>> >>> Dear June, >>> I'm writing regarding your 8x8 Support case. >>> I have done several tests on my end and I was able to reproduce the >>> behavior and then I found that your