--000000000000f206c1060905290d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Vashon, Can you please provide Vanja the EFT information you used to process Anne Kober's payments? Thanks, *Sumira Suthesan* Accounts Receivable Specialist T: 438-230-3887 ext.1070006 www.TheKey.com [image: TheKey] On Tue, Oct 31, 2023 at 11:47=E2=80=AFAM Vanja Bezdrob wrote: > I talked to Joe yesterday and he said nothing has been taken from the > account so I am not sure where the money came from??Please advise > > Sent from my iPhone > > On Oct 31, 2023, at 5:21 AM, Sumira Suthesan wrote: > > =EF=BB=BF > Hi Vanja, > > =E2=80=8BPlease see attached invoices for the past two months. > All bookings have been billed and it shows as marked paid. > > > Thanks, > > Sumira Suthesan > > > On Mon, 30 Oct at 5:15 PM , Vanja Bezdrob > wrote: > Hello all things we=E2=80=99re not resolved client account has not be bi= lled and > he said nothing has been taken out from the account which means we are no= t > getting paid.He did get refund but we haven=E2=80=99t billed anything for= 2 > months.I hope to hear about resolution soon.Thank you > > Sent from my iPhone > > On Oct 30, 2023, at 12:55 PM, Vashon Palloo wrote: > > =EF=BB=BF > Hi all, > > Officially closing this ticket. Refund has been entered into CC and clien= t > is back at a clean slate. > > > Thanks, > > Alexis Parrish > > > On Thu, 26 Oct at 3:31 PM , Vanja Bezdrob > wrote: > Is there anyway that client Partner Joe can be called and all of this > explained to him so he understands in accounting terms what this mean.Tha= t > will be very helpful his number is on client file on front page.Let me kn= ow > please and thank you! > > Sent from my iPhone > > On Oct 26, 2023, at 11:51 AM, Roxana Cruz wrote: > > =EF=BB=BF > Hi Vashon, > > Thank you for jumping on a call. > > Here is what was adjusted, applied and left to be done: > > > 1. Highlighted payments removed from highlighted invoices > 2. $3,719.10 credit (partial payment of $4,445.75) applied to > highlighted invoices > 3. Highlighted payments that were removed equal the credited amount - > if everyone agrees Vashon can delete them since the credit has been ap= plied > from the $4,445.75 payment > > > > > > > > > > Let me know if there are any questions here. > > > > On Thu, Oct 26, 2023 at 11:01=E2=80=AFAM Vashon Palloo > wrote: > >> Hi Roxana, >> >> Do you know how to reflect client refunds in Clearcare? We need to back >> out $3,719.10 worth of this client's payments going back to 8/31 and I'm >> unsure how to do so. >> >> Please let me know if you're able to get on a call. >> >> On Thu, Oct 26, 2023 at 1:35=E2=80=AFPM Vanja Bezdrob >> wrote: >> >>> Thank you. >>> >>> >>> On Thu, Oct 26, 2023 at 10:31=E2=80=AFAM Vashon Palloo >>> wrote: >>> >>>> Hi guys, >>>> >>>> I'm going to meet with Daniel in a couple minutes and get this >>>> straightened out. I know it's frustrating when stuff lingers this long= but >>>> please bear with