--0000000000000560de06164a7b19 Content-Type: multipart/alternative; boundary="0000000000000560dd06164a7b18" --0000000000000560dd06164a7b18 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Alexa, To clarify, are the inquiry forms not going live? If so, we might have to change our marketing strategy. Please advise. Regards, Chuck On Tue, Apr 16, 2024 at 10:18=E2=80=AFAM Alexa Graziani wrote: > Hi All, > > Thank you for the buy-in! I want to clarify that we do not have a specifi= c > timeline for the go-live yet, as IT is evaluating the technical lift to > implement the change. > > I just wanted to make sure you're all in the loop well before it goes > live. I'll keep you up to date on any updates we get. > > Sincerely, > > On Mon, Apr 15, 2024 at 9:45=E2=80=AFAM Timothy Thomas wr= ote: > >> Sounds good, thanks! >> >> On Mon, Apr 15, 2024 at 12:07=E2=80=AFPM Alexa Graziani >> wrote: >> >>> Yes, thank you, Chuck! >>> >>> And no, they will still go to the team via email for now for manual >>> entry. >>> >>> I believe that Phil has a separate project in the works to get TheKey.c= a >>> set up for auto-creation of webform leads in Salesforce but that's on a >>> separate timeline. >>> >>> Sincerely, >>> >>> On Mon, Apr 15, 2024 at 8:47=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> Good catch, thanks Chuck. >>>> >>>> On Mon, Apr 15, 2024 at 11:46=E2=80=AFAM Chuck Terlesky >>>> wrote: >>>> >>>>> Hi Alexa, >>>>> >>>>> Please remove "what is the zip code" add in "what is the postal code"= . >>>>> >>>>> On Mon, Apr 15, 2024 at 9:30=E2=80=AFAM Alexa Graziani >>>>> wrote: >>>>> >>>>>> Hi All, >>>>>> >>>>>> We've updated our webform to better drive leads and want to make sur= e >>>>>> you all are aware of the change before it goes live for TheKey.ca. T= his is >>>>>> specifically for forms submitted on TheKey.ca (any remaining microsi= tes >>>>>> will not change). >>>>>> >>>>>> You can see an example on TheKey.com here >>>>>> and below. If they >>>>>> are looking for care for themselves, it looks like this: >>>>>> >>>>>> [image: image.png] >>>>>> >>>>>> If they are looking for care for someone else, it adds fields for th= e >>>>>> care recipient's first and last name. >>>>>> >>>>>> This means you will get slightly different information in the >>>>>> auto-email that will continue to go out to your team. We believe the >>>>>> information we've retained is the most relevant and should still giv= e you >>>>>> what you need for a successful intake and entry into Salesforce. >>>>>> >>>>>> Hopefully, eliminating the "message" field and making the questions >>>>>> explicitly about receiving home care will also help reduce the numbe= r of >>>>>> caregivers who try to apply by completing the form, as a side benefi= t. >>>>>> >>>>>> Let me know if you have any questions. >>>>>> >>>>>> Sincerely, >>>>>> >>>>>> -- >>>>>> Alexa Graziani >>>>>> Senior Marketing Manager - Consumer Growth >>>>>> TheKey.com >>>>>> [image: TheKey] >>>>>> >>>>>