--000000000000bab85c061639168a Content-Type: multipart/alternative; boundary="000000000000bab85a0616391689" --000000000000bab85a0616391689 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi All, Thank you for the buy-in! I want to clarify that we do not have a specific timeline for the go-live yet, as IT is evaluating the technical lift to implement the change. I just wanted to make sure you're all in the loop well before it goes live. I'll keep you up to date on any updates we get. Sincerely, On Mon, Apr 15, 2024 at 9:45=E2=80=AFAM Timothy Thomas wrot= e: > Sounds good, thanks! > > On Mon, Apr 15, 2024 at 12:07=E2=80=AFPM Alexa Graziani > wrote: > >> Yes, thank you, Chuck! >> >> And no, they will still go to the team via email for now for manual entr= y. >> >> I believe that Phil has a separate project in the works to get TheKey.ca >> set up for auto-creation of webform leads in Salesforce but that's on a >> separate timeline. >> >> Sincerely, >> >> On Mon, Apr 15, 2024 at 8:47=E2=80=AFAM Timothy Thomas w= rote: >> >>> Good catch, thanks Chuck. >>> >>> On Mon, Apr 15, 2024 at 11:46=E2=80=AFAM Chuck Terlesky >>> wrote: >>> >>>> Hi Alexa, >>>> >>>> Please remove "what is the zip code" add in "what is the postal code". >>>> >>>> On Mon, Apr 15, 2024 at 9:30=E2=80=AFAM Alexa Graziani >>>> wrote: >>>> >>>>> Hi All, >>>>> >>>>> We've updated our webform to better drive leads and want to make sure >>>>> you all are aware of the change before it goes live for TheKey.ca. Th= is is >>>>> specifically for forms submitted on TheKey.ca (any remaining microsit= es >>>>> will not change). >>>>> >>>>> You can see an example on TheKey.com here >>>>> and below. If they >>>>> are looking for care for themselves, it looks like this: >>>>> >>>>> [image: image.png] >>>>> >>>>> If they are looking for care for someone else, it adds fields for the >>>>> care recipient's first and last name. >>>>> >>>>> This means you will get slightly different information in the >>>>> auto-email that will continue to go out to your team. We believe the >>>>> information we've retained is the most relevant and should still give= you >>>>> what you need for a successful intake and entry into Salesforce. >>>>> >>>>> Hopefully, eliminating the "message" field and making the questions >>>>> explicitly about receiving home care will also help reduce the number= of >>>>> caregivers who try to apply by completing the form, as a side benefit= . >>>>> >>>>> Let me know if you have any questions. >>>>> >>>>> Sincerely, >>>>> >>>>> -- >>>>> Alexa Graziani >>>>> Senior Marketing Manager - Consumer Growth >>>>> TheKey.com >>>>> [image: TheKey] >>>>> >>>> >>>> >>>> -- >>>> Chuck Terlesky B.A., CCPE >>>> General Manager >>>> Winnipeg and Calgary >>>> >>>> Calgary: 403-301-3777 >>>> Winnipeg: 204-489-6000 >>>> >>>> TheKey.ca >>>> >>>> [image: TheKey] >>>> >>>> >>> >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheK