--Apple-Mail-B37D417C-0C6E-4AA2-9BBA-2E22A37170EB Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hello Sumira, The shift w= as supposed to be put in from 3 to 7:30 PM. But it was put i= n from 2 PM to 7:30 PM and the daughter does not want to pay for the extra h= our. Thank you. Best, Mar= ia Maria Licoudis R= N Client Success Manager 514-907-5065 TheKey.ca On Sep 19, 2023, at 9:21 AM, Sumira Suthesa= n <sumira.suthesan@thekey.com> wrote: =EF=BB=BF Hi Maria, Can you please confirm that the booking for Rosa Gutierrez s= hould be 4.5 hours and not 5,5 hours on February 22,2023? Thanks, Sumira Suthesan Accounts Receivable Sp= ecialist T: 438-230-3887 ext.107000= 6 www.TheKey.com On Mon, Se= p 18, 2023 at 5:16=E2=80=AFAM John Janiga < john.janiga@thekey.com > wrote: Hello Sumira and Ali,&= nbsp; Please see the forwarded correction request. W= ho should I forward billing issues to for correction ? Client states she will pay but only if hours are corrected. &= nbsp; Thank you! John Janiga Senior Accounts Receivable Specialist john.janiga@thekey.com 408-647-7538 = <font style=3D"font-family:Arial,Helvetica,sans-serif;font-we= ight:bold;line-height:26px;col