--Apple-Mail-C3B44F2C-01B1-4DD7-9AF3-330E4734E9BA Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Cheryl, Sorry, but your e= mail is completely unnecessary and misleading. What= ever conversation you say you had with Celine is completely incredible: new p= eople, new company, no history - I can say this with authority because I was= personally at Celine with my mother at the time of her purchase. Period. Your new information where you say the PSW took the c= oat out of the laundry hamper to wash - frankly, is not credible either. &nb= sp;I personally interviewed the caregiver at the time the coat was discovere= d and I can confirm there was no laundry hamper or basket large enough to ho= ld that coat, nor would my mother have the capacity to place the coat in a h= amper. The fact you are now saying the PSW =E2=80=98= was very clear on this point=E2=80=99, I call bullshit so you can stop makin= g nonsense up to further your agenda. There is also= no pressing time constraint here. In Canada we have atleast two years= to solve these sort of issues out so please stop making things up. It= =E2=80=99s not helpful to anyone. Jan Sent from my iPad On May 15, 2024, at 11:20=E2=80=AFAM, Cheryl Cartwrig= ht <ccartwright@thekey.com> wrote: =EF=BB=BF Good Morning, Celine did everything they could to try and help me value t= he coat. What I was saying was that the design and manufacturing department w= ere unable to as they did not recognize the design. For this reason we are b= ack to square one. Please understand we are trying to help h= ere but we need more than just an email from you saying the coat is worth "X= ". The coat was also in the basket to be washed as accounted for by our care= giver. She said she in no way went through closets or randomly selected item= s from the front hall or otherwise to just wash something. She was very clea= r on this point. We are running out of time to figure this o= ut however and so I would urge you to consider the $3000.00 offer as there i= s nothing currently to support a higher price and as I said, the coat was fo= und in the wash basket. Regards, Cheryl On Tue, May 14, 2024 at 5:12=E2=80=AFPM Jan Ch= aplin < jchaplin@pelage.ca > w= rote: Hello Cheryl, The different stores reference only m= eans I dont live or visit NYC often and Im trying to recall what occurred a w= hile ago. Don=E2=80=99t read too much into it. I will go into my o= ld computer to see if I can dig up more information. I understand y= ou are trying to get clarity, however to say Celine didnt recognize the coat= is not credible (or possibly explainable given they are new owners). I= was in NYC with my mother, at the store when that coat was purchased. = I purchased items from Celine during that day, too. We are not trying= to fake anything in this dialogue, however I appreciate you need more/bette= r information so I will endeavour to find it. Thank=