Re: Re: HCA Calgary Website Updates

Thanks, all!

Scott - please let us know when the numbers have been corrected.

Sincerely,

On Wed, Aug 17, 2022 at 2:11 PM Phil Chanda <phil.chanda@thekey.com> wrote:

> @Development Team <dev@thekey.com> Per email below, please provide u7
> access to https://www.torontohomecareassistance.ca/
>
> On Wed, Aug 17, 2022 at 4:31 PM Scott Charles <
> scott.charles@u7solutions.com> wrote:
>
>> Hi Alexa,
>>
>> Ok perfect! You are correct, we have the phone numbers that were given to
>> us input correctly into wordpress.
>>
>> I'll have our developer do 1 more review of the 3 pages to ensure the
>> correct phone numbers are in place.
>>
>> I also saw the note from Tim asking for the same changes of the homepage
>> and contact page to be done for the toronto website (
>> https://www.torontohomecareassistance.ca/)
>>
>> Could someone please provide us with the credentials to access this site?
>> We can get started on the changes towards the end of the week and finalize
>> everything towards the beginning of the next week.
>>
>> Thanks,
>> [image: Scott Charles, Web Manager] <https://www.u7solutions.com/>
>>
>>
>> Scott Charles, Web Manager
>> U7 SOLUTIONS | Make the web work for you
>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>> https://www.u7solutions.com
>>
>> [image: LinkedIn button] <https://www.linkedin.com/company/u7solutions> [image:
>> Twitter button] <https://twitter.com/u7solutions> [image: Facebook
>> button] <https://www.facebook.com/u7solutions> [image: Email list button]
>> <https://www.u7solutions.com/subscribe/>
>>
>>
>> On Wed, Aug 17, 2022 at 2:25 PM Alexa Graziani <agraziani@thekey.com>
>> wrote:
>>
>>>  Scott,
>>>
>>> Correct, it's ok that the number that shows to customers is not the ones
>>> we gave you. It just need to be the ones we gave you on the backup so that
>>> Callrail can read it and then mask the numbers appropriately.
>>>
>>> As long as the backend of the site is correct, we should be good. It's
>>> not swapping on the backend, correct? You can input the correct phone
>>> numbers there?
>>>
>>> Let us know if we need to get on a call to go over this.
>>>
>>> Sincerely,
>>>
>>> On Wed, Aug 17, 2022 at 9:56 AM Scott Charles <
>>> scott.charles@u7solutions.com> wrote:
>>>
>>>> Hi Alexa,
>>>>
>>>> Thanks for the info!
>>>>
>>>> The only issue with Callrail is it is automatically swapping the phone
>>>> numbers and preventing us from uploading the phone numbers we were given
>>>> for Vancouver and Winnipeg. That is why the extra space is showing as thats
>>>> the only current way to adjust the phone numbers.
>>>>
>>>> If you are comfortable with all phone numbers defaulting to 778 732
>>>> 5087 then we have nothing to worry about, although if the numbers are
>>>> supposed to differ from that we will either need someone to update that in
>>>> Callrail or be given the credentials so we can make adjustments.
>>>>
>>>> Let me know if that makes sense.
>>>>
>>>> Thanks,
>>>> [image: Scott Charles, Web Manager] <https://www.u7solutions.com/>
>>>>
>>>>
>>>> Scott Charles, Web Manager
>>>> U7 SOLUTIONS | Make the web work for you
>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>> https://www.u7solutions.com
>>>>
>>>> [image: LinkedIn button] <https://www.linkedin.com/company/u7solutions>
>>>>  [image: Twitter button] <https://twitter.com/u7solutions> [image:
>>>> Facebook button] <https://www.facebook.com/u7solutions> [image: Email
>>>> list button] <https://www.u7solutions.com/subscribe/>
>>>>
>>>>
>>>> On Wed, Aug 17, 2022 at 12:18 PM Alexa Graziani <agraziani@thekey.com>
>>>> wrote:
>>>>
>>>>> Hi Scott,
>>>>>
>>>>> Yes, we are using Callrail and would like the numbers to swap
>>>>> dynamically. That is the intended feature not a bug. That's how we are
>>>>> tracking the channel our calls are coming from. Callrail reads the number
>>>>> on the backend of the site and then shows the user a tracking number that
>>>>> routes to the intended line.
>>>>>
>>>>> If the team has questions on anything that is in place on the site,
>>>>> please have them ask us ahead of time instead of implementing a workaround
>>>>> so that we can avoid issues like this in the future.
>>>>>
>>>>> Sincerely,
>>>>>
>>>>> On Wed, Aug 17, 2022 at 8:51 AM Scott Charles <
>>>>> scott.charles@u7solutions.com> wrote:
>>>>>
>>>>>> Hi everyone,
>>>>>>
>>>>>> Just wanted to provide a quick update on the phone number formatting
>>>>>> issue. There is currently a plugin / tool the site is using called
>>>>>> https://www.callrail.com/  <https://www.callrail.com/>
>>>>>>
>>>>>> It appears it is tracking call conversions and call leads. The issue
>>>>>> is that in the plugin it has a feature to automatically change phone
>>>>>> numbers to (778 732 5087). Anytime a phone number is input into wordpress
>>>>>> it gets changed. This is why our developer put a space between the first 2
>>>>>> numbers for now as that's the only way to prevent the phone number from
>>>>>> automatically switching.
>>>>>>
>>>>>> You can see for example the phone number was input correctly in the
>>>>>> backend but changed on the website via the plugin.
>>>>>>
>>>>>> [image: image.png]
>>>>>> [image: image.png]
>>>>>>
>>>>>> In order to adjust this we'd need to access the plugin and see if
>>>>>> there is a way to remove the automatic phone number replacement. Does
>>>>>> anyone have the credentials for the https://www.callrail.com/ use on
>>>>>> the website?
>>>>>>
>>>>>> Thanks,
>>>>>> [image: Scott Charles, Web Manager] <https://www.u7solutions.com/>
>>>>>>
>>>>>>
>>>>>> Scott Charles, Web Manager
>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>> https://www.u7solutions.com
>>>>>>
>>>>>> [image: LinkedIn button]
>>>>>> <https://www.linkedin.com/company/u7solutions> [image: Twitter
>>>>>> button] <https://twitter.com/u7solutions> [image: Facebook button]
>>>>>> <https://www.facebook.com/u7solutions> [image: Email list button]
>>>>>> <https://www.u7solutions.com/subscribe/>
>>>>>>
>>>>>>
>>>>>> On Tue, Aug 16, 2022 at 2:25 PM Scott Charles <
>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>
>>>>>>> Thanks for the feedback. Reaching out to a developer ASAP to look
>>>>>>> into this.
>>>>>>>
>>>>>>> Best,
>>>>>>> [image: Scott Charles, Web Manager] <https://www.u7solutions.com/>
>>>>>>>
>>>>>>>
>>>>>>> Scott Charles, Web Manager
>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>> https://www.u7solutions.com
>>>>>>>
>>>>>>> [image: LinkedIn button]
>>>>>>> <https://www.linkedin.com/company/u7solutions> [image: Twitter
>>>>>>> button] <https://twitter.com/u7solutions> [image: Facebook button]
>>>>>>> <https://www.facebook.com/u7solutions> [image: Email list button]
>>>>>>> <https://www.u7solutions.com/subscribe/>
>>>>>>>
>>>>>>>
>>>>>>> On Tue, Aug 16, 2022 at 2:17 PM Alexa Graziani <agraziani@thekey.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Image below. Please make the phone number changes as soon as
>>>>>>>> possible.
>>>>>>>>
>>>>>>>> [image: image002.jpg]
>>>>>>>>
>>>>>>>> On Tue, Aug 16, 2022 at 11:07 AM Timothy Thomas <tt@thekey.com>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Scott, the same issue is appearing on the Vancouver site as well.
>>>>>>>>>
>>>>>>>>> Once corrected, can we please issue the same design changes on our
>>>>>>>>> Toronto site - homecareassistancetoronto.ca - there appears to be
>>>>>>>>> a loading issue on this site as well.
>>>>>>>>>
>>>>>>>>> Thanks
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Tue, Aug 16, 2022 at 2:04 PM Timothy Thomas <tt@thekey.com>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Scott,
>>>>>>>>>>
>>>>>>>>>> We've got a formatting issue with the phone number in the header
>>>>>>>>>> on the Winnipeg site. It's breaking the call rail phone number integration.
>>>>>>>>>> Can you please look into this asap.
>>>>>>>>>>
>>>>>>>>>> Thanks
>>>>>>>>>> Tim
>>>>>>>>>>
>>>>>>>>>> On Tue, Aug 16, 2022 at 12:19 PM Scott Charles <
>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi everyone,
>>>>>>>>>>>
>>>>>>>>>>> In case the info was missed, all 3 sites have had the homepage
>>>>>>>>>>> and contact page updated. Please feel free to navigate to the various sites
>>>>>>>>>>> for review.
>>>>>>>>>>>
>>>>>>>>>>> If there are any minor adjustments or issues on the homepage or
>>>>>>>>>>> contact page please let me know.
>>>>>>>>>>>
>>>>>>>>>>> Best,
>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>
>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image: Twitter
>>>>>>>>>>> button] <https://twitter.com/u7solutions> [image: Facebook
>>>>>>>>>>> button] <https://www.facebook.com/u7solutions> [image: Email
>>>>>>>>>>> list button] <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Wed, Aug 10, 2022 at 4:35 PM Scott Charles <
>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Thanks for the confirmation. Our developer will work to
>>>>>>>>>>>> implement the changes on the live site today and tomorrow.
>>>>>>>>>>>>
>>>>>>>>>>>> Best,
>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>
>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image: Twitter
>>>>>>>>>>>> button] <https://twitter.com/u7solutions> [image: Facebook
>>>>>>>>>>>> button] <https://www.facebook.com/u7solutions> [image: Email
>>>>>>>>>>>> list button] <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> On Wed, Aug 10, 2022 at 11:15 AM Timothy Thomas <tt@thekey.com>
>>>>>>>>>>>> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Yes please proceed with the changes.
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Wed, Aug 10, 2022 at 9:14 AM Scott Charles <
>>>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi everyone,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Just wanted to follow up on this as we have everything in
>>>>>>>>>>>>>> place to make the changes on the live sites but are waiting for
>>>>>>>>>>>>>> confirmation.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Please let me know when you've had a chance to review the
>>>>>>>>>>>>>> most recent contact page change requests and if we are ready to put
>>>>>>>>>>>>>> everything live.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Thanks!
>>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>>> Facebook button] <https://www.facebook.com/u7solutions> [image:
>>>>>>>>>>>>>> Email list button] <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Wed, Jul 27, 2022 at 3:46 PM Scott Charles <
>>>>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Hi everyone,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> The changes have been made to the contact page:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>    - move "let our homecare experts help" to be a title on
>>>>>>>>>>>>>>>    the right side of the image so we don't have an extra white space at the
>>>>>>>>>>>>>>>    top.
>>>>>>>>>>>>>>>    - shorten the red text as a subhead to say "Request
>>>>>>>>>>>>>>>    information for a complimentary care consultation"
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Please feel free to follow the link previously provided to
>>>>>>>>>>>>>>> review the changes.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Once all the changes are confirmed we will make the switch
>>>>>>>>>>>>>>> on the live sites.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Thanks!
>>>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>>>> Facebook button] <https://www.facebook.com/u7solutions> [image:
>>>>>>>>>>>>>>> Email list button] <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Tue, Jul 26, 2022 at 2:04 PM Scott Charles <
>>>>>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Thanks for the information and confirmation everyone!
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> I've put everything into our system and notified the
>>>>>>>>>>>>>>>> developer about the requested changes.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> If anything else comes up I'll be sure to let you know.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Best,
>>>>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>>>>> Facebook button] <https://www.facebook.com/u7solutions> [image:
>>>>>>>>>>>>>>>> Email list button] <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Tue, Jul 26, 2022 at 11:55 AM James Sudimak (Support) <
>>>>>>>>>>>>>>>> dev@homecareassistance.com> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hi Alexa + U7 Team,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Here are the FTP credentials for each site as requested:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> *Vancouver*
>>>>>>>>>>>>>>>>> Host: homecareassistancevancouver.ca
>>>>>>>>>>>>>>>>> IP Address: 162.221.187.162
>>>>>>>>>>>>>>>>> Port: 21
>>>>>>>>>>>>>>>>> Username: u7@homecareassistancevancouver.ca
>>>>>>>>>>>>>>>>> Pass: @K0H$-(T3[I~
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> *Winnipeg*
>>>>>>>>>>>>>>>>> Host: homecareassistancewinnipeg.ca
>>>>>>>>>>>>>>>>> IP Address: 162.221.187.162
>>>>>>>>>>>>>>>>> Port: 21
>>>>>>>>>>>>>>>>> Username: u7@homecareassistancewinnipeg.ca
>>>>>>>>>>>>>>>>> Pass: D&(JA~5glmpc
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> U7 - Please see credentials above. If connecting via the
>>>>>>>>>>>>>>>>> Host domain name does not work, try using the IP Address (162.221.187.162)
>>>>>>>>>>>>>>>>> as the Host when connecting.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Please let us know if there is anything else we may assist
>>>>>>>>>>>>>>>>> with. Thanks!
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Warm regards,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> James Sudimak
>>>>>>>>>>>>>>>>> Web Developer, TheKey
>>>>>>>>>>>>>>>>> thekey.com
>>>>>>>>>>>>>>>>> 221 Main St
>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/221+Main+St++%23520+,+San+Francisco,+CA+94105?entry=gmail&source=g>
>>>>>>>>>>>>>>>>> #520 <https://homecareassistance.zendesk.com/tickets/520>,
>>>>>>>>>>>>>>>>> San Francisco, CA 94105
>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/221+Main+St++%23520+,+San+Francisco,+CA+94105?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On July 25, 2022, 5:54 PM, Alexa Graziani wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hi Scott,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> I'm confirming that we'd like to make the changes Jenn
>>>>>>>>>>>>>>>>>> sent for desktop:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>    - move "let our homecare experts help" to be a title
>>>>>>>>>>>>>>>>>>    on the right side of the image so we don't have an extra white space at the
>>>>>>>>>>>>>>>>>>    top.
>>>>>>>>>>>>>>>>>>    - shorten the red text as a subhead to say "Request
>>>>>>>>>>>>>>>>>>    information for a complimentary care consultation"
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Phone numbers are as follow:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>    - Vancouver 778-279-3634
>>>>>>>>>>>>>>>>>>    - Winnipeg 204-489-6000
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Dev team - can you get them access to the websites listed
>>>>>>>>>>>>>>>>>> in the previous email, please?
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Mon, Jul 25, 2022 at 9:42 AM Scott Charles <
>>>>>>>>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thanks everyone!
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> This is very helpful. I'll pass it along to the developer
>>>>>>>>>>>>>>>>>> for corrections.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> 2 more requests as well from our developer:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> 1. If someone can also provide me with the phone number
>>>>>>>>>>>>>>>>>> for vancouver and winnipeg I will add that to the file for the other 2
>>>>>>>>>>>>>>>>>> sites being updated
>>>>>>>>>>>>>>>>>> 2. We will need the credentials (FTP or cPanel) for
>>>>>>>>>>>>>>>>>> Vancouver and Winnipeg so we can access the site and make the changes
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>>>>>>> Facebook button] <https://www.facebook.com/u7solutions> [image:
>>>>>>>>>>>>>>>>>> Email list button]
>>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Mon, Jul 25, 2022 at 11:37 AM Timothy Thomas <
>>>>>>>>>>>>>>>>>> tt@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Iphone 12 pro here. This is what i see
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Mon, Jul 25, 2022 at 11:24 AM Jennifer Lagemann <
>>>>>>>>>>>>>>>>>> jennifer.lagemann@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hi Scott!
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> I was using an iPhone 13 Pro.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> And thanks for the feedback on the video, that half
>>>>>>>>>>>>>>>>>> second does matter. Appreciate the insight.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>>>> Jenn
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Jul 25, 2022, at 9:14 AM, Scott Charles <
>>>>>>>>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thanks for the feedback Jenn!
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> I've attached an image of the mobile version on my phone
>>>>>>>>>>>>>>>>>> but if other people are experiencing issues with the phone number appearing
>>>>>>>>>>>>>>>>>> incorrectly we can look into optimizations for specific devices. If you can
>>>>>>>>>>>>>>>>>> provide me with the make and model of your phone we can narrow down our
>>>>>>>>>>>>>>>>>> efforts. For reference, the image attached is from my Iphone 13.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> We can certainly make whatever changes you like to the
>>>>>>>>>>>>>>>>>> desktop version to suit your needs. If you and your team are able to
>>>>>>>>>>>>>>>>>> confirm any changes you'd like to the layout we can either have Maddie make
>>>>>>>>>>>>>>>>>> adjustments to the mockup or if they are simple enough changes we can
>>>>>>>>>>>>>>>>>> proceed without updated mockups.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Lastly, having a video automatically load on the homepage
>>>>>>>>>>>>>>>>>> will slow the site speed down but this is also dependent on the user's
>>>>>>>>>>>>>>>>>> connection. Based on some performance insights the homepage video takes on
>>>>>>>>>>>>>>>>>> average .5 of a second to render in. Half a second isn't very
>>>>>>>>>>>>>>>>>> noticeable but it does affect the load times. This also comes down to
>>>>>>>>>>>>>>>>>> personal preference and how fast you'd like the page to load in.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Let me know how you'd like to proceed,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> [image: image.png]
>>>>>>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>>>>>>> Facebook button] <https://www.facebook.com/u7solutions> [image:
>>>>>>>>>>>>>>>>>> Email list button]
>>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Thu, Jul 21, 2022 at 9:18 PM Jenn Lagemann <
>>>>>>>>>>>>>>>>>> jennifer.lagemann@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hi Scott and team,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thanks for sending the changes over. Here's some feedback:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> I like the mobile version, however, in the phone number
>>>>>>>>>>>>>>>>>> CTA in the top right corner, it's cut off on my phone and only showing the
>>>>>>>>>>>>>>>>>> first 6 digits (not sure if other people are having this issue, but wanted
>>>>>>>>>>>>>>>>>> to call it out) in case.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> In addition, the desktop requires a lot of scrolling.
>>>>>>>>>>>>>>>>>> Maybe we could:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>    - move "let our homecare experts help" to be a title
>>>>>>>>>>>>>>>>>>       on the right side of the image so we don't have an extra white space at the
>>>>>>>>>>>>>>>>>>       top.
>>>>>>>>>>>>>>>>>>       - shorten the red text as a subhead to say
>>>>>>>>>>>>>>>>>>       "Request information for a complimentary care consultation"
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> I was also curious if the video currently on the Calgary
>>>>>>>>>>>>>>>>>> (and other) pages is slowing down the loading times or if it has an effect?
>>>>>>>>>>>>>>>>>> I like the video and think it captures attention, but I would love to hear
>>>>>>>>>>>>>>>>>> others' thoughts here.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Let me know if you have any questions, have a great rest
>>>>>>>>>>>>>>>>>> of your night,
>>>>>>>>>>>>>>>>>> Jenn
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Wed, Jul 20, 2022 at 1:55 PM Scott Charles <
>>>>>>>>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hi everyone,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Just wanted to provide a quick update.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Our developer hit a few snags in the initial process so
>>>>>>>>>>>>>>>>>> he felt more comfortable working in a dev environment to not affect the
>>>>>>>>>>>>>>>>>> live site. This additional set-up time won't have an affect on the cost as
>>>>>>>>>>>>>>>>>> this was an internal decision, but I appreciate your patience in the delay.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> I've provided the link for the changes you can view here
>>>>>>>>>>>>>>>>>> <https://homecareassistancecalgary.u7wpdev.com/>.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Login info:
>>>>>>>>>>>>>>>>>> username: u7solutions
>>>>>>>>>>>>>>>>>> password: www123
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Please let me know if the homepage and contact page for
>>>>>>>>>>>>>>>>>> desktop and mobile viewing match what you are looking for. Once the changes
>>>>>>>>>>>>>>>>>> are approved we will push them to the live site.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> *Can I please get confirmation for other phone numbers
>>>>>>>>>>>>>>>>>> for the Vancouver and Winnipeg site? *
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Best,
>>>>>>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>>>>>>> Facebook button] <https://www.facebook.com/u7solutions> [image:
>>>>>>>>>>>>>>>>>> Email list button]
>>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Mon, Jul 11, 2022 at 1:59 PM Scott Charles <
>>>>>>>>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thanks for confirming everyone!
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> I'll pass the approved mock ups to a developer to get
>>>>>>>>>>>>>>>>>> started shortly on the Winnipeg, Vancouver, and Calgary sites. I anticipate
>>>>>>>>>>>>>>>>>> the changes being done by the end of the week, barring any
>>>>>>>>>>>>>>>>>> unforeseen circumstances.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> I'll keep everyone in the loop with updates as they come
>>>>>>>>>>>>>>>>>> in.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Best,
>>>>>>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>>>>>>> Facebook button] <https://www.facebook.com/u7solutions> [image:
>>>>>>>>>>>>>>>>>> Email list button]
>>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Mon, Jul 11, 2022 at 1:18 PM Alexa Graziani <
>>>>>>>>>>>>>>>>>> agraziani@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Awesome! Looks like we can move forward :)
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Mon, Jul 11, 2022 at 9:02 AM Jennifer Lagemann <
>>>>>>>>>>>>>>>>>> jennifer.lagemann@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Agreed! I love these,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Jenn
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Jul 11, 2022, at 10:47 AM, Timothy Thomas <
>>>>>>>>>>>>>>>>>> tt@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> 
>>>>>>>>>>>>>>>>>> Hi Maddie,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> These look awesome. Love it.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Mon, Jul 11, 2022 at 10:38 AM Madeleine Gagné <
>>>>>>>>>>>>>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hi all,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> I've updated the mocks
>>>>>>>>>>>>>>>>>> <https://xd.adobe.com/view/155c6095-151a-4776-ba50-96c097fd0914-400f/grid?hints=off>
>>>>>>>>>>>>>>>>>> using images 2 and 3 where I think they work best. Let us know if you like
>>>>>>>>>>>>>>>>>> this new direction! I agree with Tim's previous email where he mentioned
>>>>>>>>>>>>>>>>>> that replacing the video with a still image will improve loading times.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Maddie
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Fri, Jul 8, 2022 at 2:58 PM Timothy Thomas <
>>>>>>>>>>>>>>>>>> tt@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hi Jenn,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> I like options 2 and 3 best. Whatever fits best within
>>>>>>>>>>>>>>>>>> the dimensions of the site.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thanks
>>>>>>>>>>>>>>>>>> Tim
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Fri, Jul 8, 2022 at 1:57 PM Jennifer Lagemann <
>>>>>>>>>>>>>>>>>> jennifer.lagemann@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hi all!
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Here are some approved images:
>>>>>>>>>>>>>>>>>> [image: PR13_SR100728_The_Key_02300 (1).jpg]
>>>>>>>>>>>>>>>>>> [image: PR13_SR100728_The_Key_04525.jpg][image:
>>>>>>>>>>>>>>>>>> PR13_SR100728_The_Key_07629.jpg]
>>>>>>>>>>>>>>>>>> Tim - are there any particular images that would fit best
>>>>>>>>>>>>>>>>>> with your audience in Canada?
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> U7 team - are there any particular images that would work
>>>>>>>>>>>>>>>>>> best given the page layout?
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thanks and have a great weekend,
>>>>>>>>>>>>>>>>>> Jenn
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Thu, Jul 7, 2022 at 4:44 PM Alexa Graziani <
>>>>>>>>>>>>>>>>>> agraziani@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Jenn and I will look at photos and get back to you here.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Wed, Jul 6, 2022 at 8:46 AM Timothy Thomas <
>>>>>>>>>>>>>>>>>> tt@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hi Scott,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> I'll offer up my suggestions but the decision resides
>>>>>>>>>>>>>>>>>> with Alexa and Jennifer.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> 1. Working live is fine with me
>>>>>>>>>>>>>>>>>> 2. I would swap the video out for an image. Improves load
>>>>>>>>>>>>>>>>>> times and should help SEO
>>>>>>>>>>>>>>>>>> 3. For Alexa and Jennifer.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thanks
>>>>>>>>>>>>>>>>>> Tim
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Wed, Jul 6, 2022 at 10:44 AM Scott Charles <
>>>>>>>>>>>>>>>>>> scott.charles@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hi everyone!
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Nice to e-meet those who I haven't met. I'm a Project
>>>>>>>>>>>>>>>>>> Manager at U7 and I'll be helping coordinate the work with a developer.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Just wanted to follow up on some of the previous
>>>>>>>>>>>>>>>>>> information with a few questions:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> 1. We can do this development work on the live site or we
>>>>>>>>>>>>>>>>>> can create a development environment in order to make all changes in the
>>>>>>>>>>>>>>>>>> background and have them approved before implementation on the live site
>>>>>>>>>>>>>>>>>> - *working on the live site* will reduce costs but there
>>>>>>>>>>>>>>>>>> are risks as all the changes made will immediately be public
>>>>>>>>>>>>>>>>>> - *working in a dev environment* is more time consuming,
>>>>>>>>>>>>>>>>>> as a clone of the site has to be created, but all changes will be hidden
>>>>>>>>>>>>>>>>>> from the public until everything is fully tested and confirmed
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> 2. Is the intention to keep the homepage video or swap
>>>>>>>>>>>>>>>>>> that for an image?
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> 3. I can see mention of the use of a different image for
>>>>>>>>>>>>>>>>>> the contact page on mobile, are you able to provide us with a more suitable
>>>>>>>>>>>>>>>>>> image or are you comfortable with us using the placeholder image for the
>>>>>>>>>>>>>>>>>> time being?
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> I think that covers my questions for now, once everything
>>>>>>>>>>>>>>>>>> is confirmed I'll implement it in our system and get it assigned to a
>>>>>>>>>>>>>>>>>> developer right away.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Please let me know if you have any questions or concerns!
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Cheers,
>>>>>>>>>>>>>>>>>> [image: Scott Charles, Web Manager]
>>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Scott Charles, Web Manager
>>>>>>>>>>>>>>>>>> U7 SOLUTIONS | Make the web work for you
>>>>>>>>>>>>>>>>>> 78 George Street, Suite 204, Ottawa, ON K1N 5W1
>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/78+George+Street,+Suite+204,+Ottawa,+ON+K1N+5W1?entry=gmail&source=g>
>>>>>>>>>>>>>>>>>> Direct: 613-804-7894 Telephone: 1-888-236-1467
>>>>>>>>>>>>>>>>>> https://www.u7solutions.com
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> [image: LinkedIn button]
>>>>>>>>>>>>>>>>>> <https://www.linkedin.com/company/u7solutions> [image:
>>>>>>>>>>>>>>>>>> Twitter button] <https://twitter.com/u7solutions> [image:
>>>>>>>>>>>>>>>>>> Facebook button] <https://www.facebook.com/u7solutions> [image:
>>>>>>>>>>>>>>>>>> Email list button]
>>>>>>>>>>>>>>>>>> <https://www.u7solutions.com/subscribe/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Mon, Jul 4, 2022 at 11:38 AM Madeleine Gagné <
>>>>>>>>>>>>>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hey there! Okay no worries, we'll make all three the
>>>>>>>>>>>>>>>>>> same. For the photos, I just use placeholders for the mockup, you can
>>>>>>>>>>>>>>>>>> provide whatever images you'd like!
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Right now on the home page there's a video in the
>>>>>>>>>>>>>>>>>> background, I assumed you would want to keep that as is. If that's correct,
>>>>>>>>>>>>>>>>>> you would just need to provide an image for the contact page.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Can we go ahead and start making the changes to
>>>>>>>>>>>>>>>>>> the websites? Everything other than the images is approved?
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Thu, Jun 30, 2022 at 5:07 PM Jennifer Lagemann <
>>>>>>>>>>>>>>>>>> jennifer.lagemann@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hi!
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Just wanted to update, we won't need to make specific
>>>>>>>>>>>>>>>>>> changes for Calgary, let's keep Winnipeg, Vancouver, and Calgary the same.
>>>>>>>>>>>>>>>>>> Scrap what I said in the last email lol
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> For the mobile version, is there a different photo that
>>>>>>>>>>>>>>>>>> we can use? We'd prefer to stay away from the stethoscope. If needed, we
>>>>>>>>>>>>>>>>>> can provide an approved one.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thanks and let us know if you have any questions,
>>>>>>>>>>>>>>>>>> Jenn
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Thu, Jun 30, 2022 at 8:49 AM Madeleine Gagné <
>>>>>>>>>>>>>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hey Jennifer! I think I know what you mean but let me
>>>>>>>>>>>>>>>>>> know if this is correct:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Vancouver and winnipeg will *keep* this button:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> [image: Screen Shot 2022-06-30 at 9.46.46 AM.png]
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> But Calgary will *remove* it and just have the white
>>>>>>>>>>>>>>>>>> button. All three sites will keep the top header/navigation section as is
>>>>>>>>>>>>>>>>>> with the phone number button at the very top right.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Let me know if that's correct and I'll create the new
>>>>>>>>>>>>>>>>>> mockup. Thanks!
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Wed, Jun 29, 2022 at 4:42 PM Jennifer Lagemann <
>>>>>>>>>>>>>>>>>> jennifer.lagemann@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hi Sara and Madeleine,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> In talking with the manager for the Calgary team, their
>>>>>>>>>>>>>>>>>> web form leads aren't too bad, but for them (only Calgary), for mobile,
>>>>>>>>>>>>>>>>>> could we get a mock-up that reflects the top click-to-call CTA, and have
>>>>>>>>>>>>>>>>>> the lower one, stay a web form button? The other offices (Vancouver and
>>>>>>>>>>>>>>>>>> Winnipeg) would use the new mock-ups that Madeleine just created.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Essentially, Calgary will be a hybrid test, with one
>>>>>>>>>>>>>>>>>> click-to-call CTA and one form, while the other two locations will be fully
>>>>>>>>>>>>>>>>>> mobile click-to-call CTA tests, to improve lead quality.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Let me know if you have any questions or need
>>>>>>>>>>>>>>>>>> clarification,
>>>>>>>>>>>>>>>>>> Jenn
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Thu, Jun 23, 2022 at 12:46 PM Madeleine Gagné <
>>>>>>>>>>>>>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Okay great, thanks for the update! We'll be on standby
>>>>>>>>>>>>>>>>>> until we get the final confirmation.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Thu, Jun 23, 2022 at 1:00 PM Alexa Graziani <
>>>>>>>>>>>>>>>>>> agraziani@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Great.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Madeleine - we are going to check with the Calgary team
>>>>>>>>>>>>>>>>>> first before we give you the green light to put them into production.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Thu, Jun 23, 2022 at 9:55 AM Jennifer Lagemann <
>>>>>>>>>>>>>>>>>> jennifer.lagemann@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hi all!
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Everything looks good to me, I am optimistic about these
>>>>>>>>>>>>>>>>>> mobile-specific changes.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thanks for these mock-ups!
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Jenn
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Wed, Jun 22, 2022 at 10:56 AM Madeleine Gagné <
>>>>>>>>>>>>>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Oh okay sorry, you had written "free in lower case in
>>>>>>>>>>>>>>>>>> places where we aren't using all caps" so I thought the all caps versions
>>>>>>>>>>>>>>>>>> were fine as is. I'll wait for Jenn's feedback and then I can fix those.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Wed, Jun 22, 2022 at 11:50 AM Alexa Graziani <
>>>>>>>>>>>>>>>>>> agraziani@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Are they in the same link? because the forms still have
>>>>>>>>>>>>>>>>>> FREE in all caps.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Jenn, please review and let us know if you have any
>>>>>>>>>>>>>>>>>> further edits.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Wed, Jun 22, 2022 at 6:31 AM Madeleine Gagné <
>>>>>>>>>>>>>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Great! I updated the mockups. Are we waiting for feedback
>>>>>>>>>>>>>>>>>> from anyone else on your team?
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Tue, Jun 21, 2022 at 4:56 PM Alexa Graziani <
>>>>>>>>>>>>>>>>>> agraziani@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> If it's the first word, it can have a capital F. I just
>>>>>>>>>>>>>>>>>> don't want all caps in the middle of lowercase sentences. Thanks!
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Tue, Jun 21, 2022 at 1:54 PM Madeleine Gagné <
>>>>>>>>>>>>>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> So for the 'free' did you want me to change it in all the
>>>>>>>>>>>>>>>>>> buttons? Or if it's the first word in the sentence/button can it still have
>>>>>>>>>>>>>>>>>> a capital F?
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Tue, Jun 21, 2022 at 4:45 PM Alexa Graziani <
>>>>>>>>>>>>>>>>>> agraziani@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Sounds good!
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Tue, Jun 21, 2022 at 1:43 PM Madeleine Gagné <
>>>>>>>>>>>>>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Oh sorry, I meant to add that the images are just
>>>>>>>>>>>>>>>>>> placeholders! We can keep the home page video and for the contact page, you
>>>>>>>>>>>>>>>>>> can select an image that would make sense. I can amend the "free" to lower
>>>>>>>>>>>>>>>>>> case.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Tue, Jun 21, 2022 at 4:41 PM Alexa Graziani <
>>>>>>>>>>>>>>>>>> agraziani@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> These look really good!
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> My feedback is to have free in lower case in places where
>>>>>>>>>>>>>>>>>> we aren't using all caps.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Is there a specific website you're using to mock the
>>>>>>>>>>>>>>>>>> images or are those placeholders?
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> It looks like Calgary has a video on the homepage, which
>>>>>>>>>>>>>>>>>> they'd probably want to leave.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> I also am not a fan of the medical look of the
>>>>>>>>>>>>>>>>>> stethoscope.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> However, I love the inclusion of a photo on the contact
>>>>>>>>>>>>>>>>>> page instead of a ton of copy.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Overall these look much more streamlined and visually
>>>>>>>>>>>>>>>>>> enticing.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Sincerely,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Tue, Jun 21, 2022 at 12:37 PM Madeleine Gagné <
>>>>>>>>>>>>>>>>>> madeleine.gagne@u7solutions.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hi Jenn & Alexa,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Here are the new mockups
>>>>>>>>>>>>>>>>>> <https://xd.adobe.com/view/155c6095-151a-4776-ba50-96c097fd0914-400f/grid?hints=off>
>>>>>>>>>>>>>>>>>> for the homecare Calgary site! You'll see mobile and desktop versions for
>>>>>>>>>>>>>>>>>> both the home page and contact pages.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> *Some notes:*
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>    - Desktop mocks have the phone number included in the
>>>>>>>>>>>>>>>>>>    top menu for high visibility + easy access
>>>>>>>>>>>>>>>>>>    - For the contact page I reworked the design to have
>>>>>>>>>>>>>>>>>>    more emphasis on the form and to make sure it's clear in the title that you
>>>>>>>>>>>>>>>>>>    can request an in-home OR video consult
>>>>>>>>>>>>>>>>>>    - We eliminated unnecessary fields on the form for a
>>>>>>>>>>>>>>>>>>    simpler user experience
>>>>>>>>>>>>>>>>>>    - Mobile home page: gives users the option to call
>>>>>>>>>>>>>>>>>>    directly OR book a consult, which brings them to the contact page where
>>>>>>>>>>>>>>>>>>    they can fill in the form
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> If you have any questions or would like me to make
>>>>>>>>>>>>>>>>>> further changes, let me know!
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Maddie
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>> Alexa Graziani
>>>>>>>>>>>>>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>>>>>> agraziani@thekey.com
>>>>>>>>>>>>>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>>>>>>>>>>>>>> (650) 416-1538 Ext. 181538
>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>> Alexa Graziani
>>>>>>>>>>>>>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>>>>>> agraziani@thekey.com
>>>>>>>>>>>>>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>>>>>>>>>>>>>> (650) 416-1538 Ext. 181538
>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>> Alexa Graziani
>>>>>>>>>>>>>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>>>>>> agraziani@thekey.com
>>>>>>>>>>>>>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>>>>>>>>>>>>>> (650) 416-1538 Ext. 181538
>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>> Alexa Graziani
>>>>>>>>>>>>>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>>>>>> agraziani@thekey.com
>>>>>>>>>>>>>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>>>>>>>>>>>>>> (650) 416-1538 Ext. 181538
>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>> Alexa Graziani
>>>>>>>>>>>>>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>>>>>> agraziani@thekey.com
>>>>>>>>>>>>>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>>>>>>>>>>>>>> (650) 416-1538 Ext. 181538
>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>> Tim Thomas
>>>>>>>>>>>>>>>>>> Head of Canada Division
>>>>>>>>>>>>>>>>>> *Please note my email has changed:*
>>>>>>>>>>>>>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>>>>>>>>>>>>>> (514) 591-9387
>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>> Alexa Graziani
>>>>>>>>>>>>>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>>>>>> agraziani@thekey.com
>>>>>>>>>>>>>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>>>>>>>>>>>>>> (650) 416-1538 Ext. 181538
>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>> Tim Thomas
>>>>>>>>>>>>>>>>>> Head of Canada Division
>>>>>>>>>>>>>>>>>> *Please note my email has changed:*
>>>>>>>>>>>>>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>>>>>>>>>>>>>> (514) 591-9387
>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>> Tim Thomas
>>>>>>>>>>>>>>>>>> Head of Canada Division
>>>>>>>>>>>>>>>>>> *Please note my email has changed:*
>>>>>>>>>>>>>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>>>>>>>>>>>>>> (514) 591-9387
>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>> Alexa Graziani
>>>>>>>>>>>>>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>>>>>> agraziani@thekey.com
>>>>>>>>>>>>>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>>>>>>>>>>>>>> (650) 416-1538 Ext. 181538
>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>> Tim Thomas
>>>>>>>>>>>>>>>>>> Head of Canada Division
>>>>>>>>>>>>>>>>>> *Please note my email has changed:*
>>>>>>>>>>>>>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>>>>>>>>>>>>>> (514) 591-9387
>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>> Alexa Graziani
>>>>>>>>>>>>>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>>>>>>>>>>>>>> * Please note my email has changed: *
>>>>>>>>>>>>>>>>>> agraziani@thekey.com
>>>>>>>>>>>>>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>>>>>>>>>>>>>> (650) 416-1538 Ext. 181538
>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Attachment:
>>>>>>>>>>>>>>>>>> PR13_SR100728_The_Key_07629.jpg
>>>>>>>>>>>>>>>>>> <https://riseco.zendesk.com/attachments/token/J8rfD5i6NMuY7A9EGVpNXbOq3/?name=PR13_SR100728_The_Key_07629.jpg>
>>>>>>>>>>>>>>>>>> image.png
>>>>>>>>>>>>>>>>>> <https://riseco.zendesk.com/attachments/token/P0KOmXCPLhs43cTXsipI0sQyy/?name=image.png>
>>>>>>>>>>>>>>>>>> Screen_Shot_2022-06-30_at_9.46.46_AM.png
>>>>>>>>>>>>>>>>>> <https://riseco.zendesk.com/attachments/token/ltqMsGg7BkrTQgWWzdUW8bLz2/?name=Screen+Shot+2022-06-30+at+9.46.46+AM.png>
>>>>>>>>>>>>>>>>>> PR13_SR100728_The_Key_04525.jpg
>>>>>>>>>>>>>>>>>> <https://riseco.zendesk.com/attachments/token/nD3BTvOcryO7FrT880da0OLbg/?name=PR13_SR100728_The_Key_04525.jpg>
>>>>>>>>>>>>>>>>>> PR13_SR100728_The_Key_02300__1_.jpg
>>>>>>>>>>>>>>>>>> <https://riseco.zendesk.com/attachments/token/kT7dnG7mU3vYIZsuW5AEJm4x9/?name=PR13_SR100728_The_Key_02300+%281%29.jpg>
>>>>>>>>>>>>>>>>>> IMG_4557.jpg
>>>>>>>>>>>>>>>>>> <https://riseco.zendesk.com/attachments/token/kKUz5uEcS91MOQ0PrHocM59so/?name=IMG_4557.jpg>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> [L63Y2G-7POO2]
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>> Tim Thomas
>>>>>>>>>>>>> Head of Canada Division
>>>>>>>>>>>>> *Please note my email has changed:*
>>>>>>>>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>>>>>>>>> (514) 591-9387
>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Tim Thomas
>>>>>>>>>> Head of Canada Division
>>>>>>>>>> *Please note my email has changed:*
>>>>>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>>>>>> (514) 591-9387
>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Tim Thomas
>>>>>>>>> Head of Canada Division
>>>>>>>>> *Please note my email has changed:*
>>>>>>>>> tt@TheKey.com <Tim.Thomas@TheKey.com>
>>>>>>>>> (514) 591-9387
>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>> [image: TheKey] <https://www.thekey.com/>
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> Alexa Graziani
>>>>>>>> Senior Marketing Manager - Consumer Growth
>>>>>>>> * Please note my email has changed: *
>>>>>>>> agraziani@thekey.com
>>>>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>>>>> (650) 416-1538 Ext. 181538
>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>>>>
>>>>>>>
>>>>>
>>>>> --
>>>>> Alexa Graziani
>>>>> Senior Marketing Manager - Consumer Growth
>>>>> * Please note my email has changed: *
>>>>> agraziani@thekey.com
>>>>> <https://brand.thekey.com/esg/agraziani@thekey.com>
>>>>> (650) 416-1538 Ext. 181538
>>>>> TheKey.com <https://www.thekey.com/>
>>>>> [image: TheKey] <https://homecareassistance.com/>
>>>>>
>>>>
>>>
>>> --
>>> Alexa Graziani
>>> Senior Marketing Manager - Consumer Growth
>>> * Please note my email has changed: *
>>> agraziani@thekey.com <https://brand.thekey.com/esg/agraziani@thekey.com>
>>> (650) 416-1538 Ext. 181538
>>> TheKey.com <https://www.thekey.com/>
>>> [image: TheKey] <https://homecareassistance.com/>
>>>
>>

-- 
Alexa Graziani
Senior Marketing Manager - Consumer Growth
* Please note my email has changed: *
agraziani@thekey.com <https://brand.thekey.com/esg/agraziani@thekey.com>
(650) 416-1538 Ext. 181538
TheKey.com <https://www.thekey.com/>
[image: TheKey] <https://homecareassistance.com/>