--0000000000005df91f0603ade3b5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable No clue it=E2=80=99s in our consent. Clients seem fine with it. On Thu, Aug 24, 2023 at 10:32 AM Cheryl Cartwright wrote: > Why is Alberta so much higher than the rest of the country? > > On Thu, Aug 24, 2023 at 12:45 PM Timothy Thomas wrote: > >> Thanks for catching this. >> >> On Thu, Aug 24, 2023 at 11:27=E2=80=AFAM Chuck Terlesky >> wrote: >> >>> Hi Shawntel, >>> >>> This has been fixed - there are two overrides - Steve Field as he is WC= B >>> and Kenton Abraham as he is government. >>> >>> Regards, >>> Chuck >>> >>> On Thu, Aug 24, 2023 at 9:19=E2=80=AFAM Shawntel Sousa >>> wrote: >>> >>>> Thank you Chuck, appreciate it. >>>> >>>> On Thu, Aug 24, 2023 at 9:14 AM Chuck Terlesky >>>> wrote: >>>> >>>>> Sounds good, thanks - I'll have it changed today and review billing t= o >>>>> ensure the new rates are on the most current invoices coming out. >>>>> >>>>> Good catch Shawntel! >>>>> >>>>> Chuck >>>>> >>>>> On Thu, Aug 24, 2023 at 9:11=E2=80=AFAM Shawntel Sousa >>>>> wrote: >>>>> >>>>>> Hey Chuck, sorry I didn=E2=80=99t realize it was just a change you = could >>>>>> make. All the consent agreements are 0.95 so if anyone says anything= I will >>>>>> deal with it case by case. >>>>>> >>>>>> On Thu, Aug 24, 2023 at 9:08 AM Chuck Terlesky >>>>>> wrote: >>>>>> >>>>>>> Hey Shawntel, >>>>>>> >>>>>>> Thanks for the heads up - I can fix the rate - have all the clients >>>>>>> been notified of the change? >>>>>>> >>>>>>> On Thu, Aug 24, 2023 at 8:34=E2=80=AFAM Shawntel Sousa >>>>>>> wrote: >>>>>>> >>>>>>>> Hi all, >>>>>>>> >>>>>>>> I keep forgetting to bring this up in our meetings and I won=E2=80= =99t be >>>>>>>> in the meeting today, I have an intro to do. >>>>>>>> >>>>>>>> I notified in clear care our KM charge is set to 0.60 cents a km >>>>>>>> when it=E2=80=99s supposed to me 0.95 cents a km. >>>>>>>> >>>>>>>> How do we change this or does billing automatically change it? >>>>>>>> >>>>>>> -- >>>>>>>> Warm regards, >>>>>>>> Shawntel Sousa, LPN >>>>>>>> Lead Client Care Manager >>>>>>>> Home Care Assistance/The Key >>>>>>>> >>>>>>>> Calgary Office number: (403) 301-3777 >>>>>>>> Winnipeg Office Number: (204) 489-6000 >>>>>>>> Mobile number: (403) 305-6588 >>>>>>>> >>>>>>>> Sent from my iPhone >>>>>>>> >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> Chuck Terlesky B.A., CCPE >>>>>>> General Manager/Regional Caregiver Ambassador for Canada >>>>>>> >>>>>>> 403-301-3777 >>>>>>> >>>>>>> TheKey.ca >>>>>>> >>>>>>> [image: TheKey] >>>>>>> >>>>>>> -- >>>>>> Warm regards, >>>>>> Shawntel Sousa, LPN >>>>>> Lead Client Care Manager >>>>>> Home Care Assistance/The Key >>>>>> >>>>>> Calgary Office number: (403) 301-3777 >>>>>> Winnipeg Office Number: (204) 489-6000 >>>>>> Mobile number: (403) 305-6588 >>>>>> >>>>>> Sent from my iPhone >>>>>> >>>>> >>>>> >>>>> -- >>>>> Chuck Terlesky B.A., CCPE >>>>> General Manager/Regional Caregiver Ambassador for Canada >>>>>