--000000000000f84b830603adc6d9 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Why is Alberta so much higher than the rest of the country? On Thu, Aug 24, 2023 at 12:45 PM Timothy Thomas wrote: > Thanks for catching this. > > On Thu, Aug 24, 2023 at 11:27=E2=80=AFAM Chuck Terlesky > wrote: > >> Hi Shawntel, >> >> This has been fixed - there are two overrides - Steve Field as he is WCB >> and Kenton Abraham as he is government. >> >> Regards, >> Chuck >> >> On Thu, Aug 24, 2023 at 9:19=E2=80=AFAM Shawntel Sousa wrote: >> >>> Thank you Chuck, appreciate it. >>> >>> On Thu, Aug 24, 2023 at 9:14 AM Chuck Terlesky >>> wrote: >>> >>>> Sounds good, thanks - I'll have it changed today and review billing to >>>> ensure the new rates are on the most current invoices coming out. >>>> >>>> Good catch Shawntel! >>>> >>>> Chuck >>>> >>>> On Thu, Aug 24, 2023 at 9:11=E2=80=AFAM Shawntel Sousa >>>> wrote: >>>> >>>>> Hey Chuck, sorry I didn=E2=80=99t realize it was just a change you c= ould >>>>> make. All the consent agreements are 0.95 so if anyone says anything = I will >>>>> deal with it case by case. >>>>> >>>>> On Thu, Aug 24, 2023 at 9:08 AM Chuck Terlesky >>>>> wrote: >>>>> >>>>>> Hey Shawntel, >>>>>> >>>>>> Thanks for the heads up - I can fix the rate - have all the clients >>>>>> been notified of the change? >>>>>> >>>>>> On Thu, Aug 24, 2023 at 8:34=E2=80=AFAM Shawntel Sousa >>>>>> wrote: >>>>>> >>>>>>> Hi all, >>>>>>> >>>>>>> I keep forgetting to bring this up in our meetings and I won=E2=80= =99t be in >>>>>>> the meeting today, I have an intro to do. >>>>>>> >>>>>>> I notified in clear care our KM charge is set to 0.60 cents a km >>>>>>> when it=E2=80=99s supposed to me 0.95 cents a km. >>>>>>> >>>>>>> How do we change this or does billing automatically change it? >>>>>>> >>>>>> -- >>>>>>> Warm regards, >>>>>>> Shawntel Sousa, LPN >>>>>>> Lead Client Care Manager >>>>>>> Home Care Assistance/The Key >>>>>>> >>>>>>> Calgary Office number: (403) 301-3777 >>>>>>> Winnipeg Office Number: (204) 489-6000 >>>>>>> Mobile number: (403) 305-6588 >>>>>>> >>>>>>> Sent from my iPhone >>>>>>> >>>>>> >>>>>> >>>>>> -- >>>>>> Chuck Terlesky B.A., CCPE >>>>>> General Manager/Regional Caregiver Ambassador for Canada >>>>>> >>>>>> 403-301-3777 >>>>>> >>>>>> TheKey.ca >>>>>> >>>>>> [image: TheKey] >>>>>> >>>>>> -- >>>>> Warm regards, >>>>> Shawntel Sousa, LPN >>>>> Lead Client Care Manager >>>>> Home Care Assistance/The Key >>>>> >>>>> Calgary Office number: (403) 301-3777 >>>>> Winnipeg Office Number: (204) 489-6000 >>>>> Mobile number: (403) 305-6588 >>>>> >>>>> Sent from my iPhone >>>>> >>>> >>>> >>>> -- >>>> Chuck Terlesky B.A., CCPE >>>> General Manager/Regional Caregiver Ambassador for Canada >>>> >>>> 403-301-3777 >>>> >>>> TheKey.ca >>>> >>>> [image: TheKey] >>>> >>>> -- >>> Warm regards, >>> Shawntel Sousa, LPN >>> Lead Client Care Manager >>> Home Care Assistance/The Key >>> >>> Calgary Office number: (403) 301-3777 >>> Wi