--0000000000008472c806176ab3e7 Content-Type: multipart/alternative; boundary="0000000000008472c706176ab3e6" --0000000000008472c706176ab3e6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Michelle, I have no idea who that is. Please let me find out before we email him. I=E2=80=99ll email you back. Cheryl On Wed, May 1, 2024 at 4:19=E2=80=AFPM Michelle Hudgins wrote: > Hello Cheryl, > > Yes, I do know it was a payment from the Government. > Per my email from yesterday I was requesting Brad Clark's number, I was > under the impression that he is the contact person. > > On Wed, May 1, 2024 at 2:55=E2=80=AFPM Cheryl Cartwright > wrote: > >> Hi Michelle, >> >> Are we sure there is a credit? This was not paid out of pocket. Gordon's >> account was associated with the government who would have paid his bills= . >> Issuing it back to the family does not make sense. >> >> Cheryl >> >> On Tue, Apr 30, 2024 at 3:47=E2=80=AFPM Michelle Hudgins > michelle.hudgins@thekey.com> wrote: >> >>> Cheryl, >>> >>> Can you provide me with Brad Clarke's phone number regarding Gordon >>> Williams please? >>> >>> On Tue, Apr 30, 2024 at 2:38=E2=80=AFPM Michelle Hudgins >> michelle.hudgins@thekey.com> wrote: >>> >>>> Hello Cheryl, >>>> >>>> The reason for the inquiry is that the clients are terminated. I was >>>> not sure what the process was in Canada. >>>> I will follow up with the payments team. >>>> Thank you. >>>> >>>> >>>> On Tue, Apr 30, 2024 at 2:11=E2=80=AFPM Cheryl Cartwright >>> ccartwright@thekey.com> wrote: >>>> >>>>> If you need me to then I can but I need to know what email address >>>>> they want it sent to. Seems strange though to credit someone back tha= t way >>>>> from a company. >>>>> >>>>> On Tue, Apr 30, 2024 at 3:09=E2=80=AFPM Cheryl Cartwright >>>> ccartwright@thekey.com> wrote: >>>>> >>>>>> Normally credits are issued by billing not by e-transfer. >>>>>> >>>>>> On Tue, Apr 30, 2024 at 3:09=E2=80=AFPM Timothy Thomas wrote: >>>>>> >>>>>>> Isn't that a function of the billing department? >>>>>>> >>>>>>> On Tue, Apr 30, 2024 at 1:49=E2=80=AFPM Michelle Hudgins >>>>>> michelle.hudgins@thekey.com> wrote: >>>>>>> >>>>>>>> Who handles credits from your team? These credits need to be taken >>>>>>>> care of asap. >>>>>>>> >>>>>>>> On Tue, Apr 30, 2024 at 11:46=E2=80=AFAM Timothy Thomas >>>>>>>> wrote: >>>>>>>> >>>>>>>>> I can send a client an e-transfer, but I don't typically oversee >>>>>>>>> credits. >>>>>>>>> >>>>>>>>> On Tue, Apr 30, 2024 at 11:38=E2=80=AFAM Michelle Hudgins >>>>>>>> michelle.hudgins@thekey.com> wrote: >>>>>>>>> >>>>>>>>>> Do you issue credits to the client? >>>>>>>>>> >>>>>>>>>> On Tue, Apr 30, 2024 at 10:21=E2=80=AFAM Timothy Thomas >>>>>>>>>> wrote: >>>>>>>>>> >>>>>>>>>>> Hi Michelle, >>>>>>>>>>> >>>>>>>>>>> Anything for Cheryl and I to do here or is collections handling >>>>>>>>>>> this? >>>>>>>>>>> >>>>>>>>>>> On Mon, Apr 29, 2024 at 9:21=E2=80=AFAM Michelle Hudgins >>>>>>>>>> michelle.hudgins