Fwd: Thomas Bureau

From
Joey Taylor <joey.taylor@thekey.com>
To
Timothy Thomas <tt@thekey.com>
Date
Tue, 11 Apr 2023 14:40:59 -0400
Folder
INBOX
--000000000000e6bf9505f913d58d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I see you are CCd in this but I don't think we can take and run a credit card over phone right? We need client to fill out the document ---------- Forwarded message --------- From: Vincenzo Nesparoli Date: Tue, Apr 11, 2023 at 2:01=E2=80=AFPM Subject: Re: Thomas Bureau To: Dominique Jacobs Cc: Timothy Thomas , Cheryl Cartwright , Ali Malik , Joey Taylor Hi Dominique, Last week, Mr Bureau called in and insisted on providing his credit card information by phone. I took the cc info down and entered the said info in his client account. Tim is going to charge the CC this week. Please note that I encountered the ame challenge when I spoke to him. Regards, Vincent On Tue, Apr 11, 2023 at 10:43=E2=80=AFAM Dominique Jacobs wrote: > Hello, > > Client Thomas Bureau is asking about his payment method again. I saw that > an email was sent with his credit information given to us by phone. Is it > even possible to have that charged? Don't we need something in writing fr= om > him? > > Also, his PAD information is in his file. Was his account not charged? he > said that he received a reminder for payment. > > He is not able to speak at length by phone so I will email him once you'v= e > let me know. > > Thank so much > Dominique > > [image: TheKey] > Dominique Jacobs > > *Client Care Manager/Licensed Practical Nurse* > > *Gestionnaire des soins/**Infirmi=C3=A8re auxiliaire* > > Tel: 514.907.5065 | Fax: 514.221.4265 > > djacobs@TheKey.com | TheKey.ca > --=20 Joey Taylor *Regional Care Solutions Manager* 514-907-5065 TheKey.ca [image: TheKey] --000000000000e6bf9505f913d58d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I see you are CCd in this but I don&#39;t think we can tak= e and run a credit card over phone right? We need client to fill out the= document=C2=A0=C2=A0 ---------- Forwarded message --------- From: Vincenzo Nesparoli &lt; vincenzo.n= esparoli@thekey.com &gt; Date: Tue, Apr 11, 2023 at 2:01=E2=80= =AFPM Subject: Re: Thomas Bureau To: Dominique Jacobs &lt; djacobs@thekey.com &gt; Cc: Timothy Thomas= &lt; tt@thekey.com &gt;, Cheryl Cartwri= ght &lt; ccartwright@thekey.com &gt;, Ali Malik &lt; ali.malik@thek= ey.com &gt;, Joey Taylor &lt; j= oey.taylor@thekey.com &gt; Hi=C2=A0Dom= inique, Last week, Mr Bureau called in and insisted=C2= =A0on providing his credit card=C2=A0information by phone. I took the cc in= fo down and entered the said info in his client account. Tim is going to ch= arge the CC this week.=C2=A0 Please note that I en= countered the ame challenge when I spoke to him.=C2=A0 = Regards, Vincent On Tue, Apr 11, 2023 at= 10:43=E2=80=AFAM Dominique Jacobs &lt; djacobs@thekey.com &gt; wrote: Hello,=C2=A0 Client Thomas Bureau is asking about his payment method again. = I saw that an email was sent with his credit information given to us by pho= ne. Is it even possible to have that charged

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