Re: Thomas Bureau

--00000000000047db3405f9134682 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Dominique, Last week, Mr Bureau called in and insisted on providing his credit card information by phone. I took the cc info down and entered the said info in his client account. Tim is going to charge the CC this week. Please note that I encountered the ame challenge when I spoke to him. Regards, Vincent On Tue, Apr 11, 2023 at 10:43=E2=80=AFAM Dominique Jacobs wrote: > Hello, > > Client Thomas Bureau is asking about his payment method again. I saw that > an email was sent with his credit information given to us by phone. Is it > even possible to have that charged? Don't we need something in writing fr= om > him? > > Also, his PAD information is in his file. Was his account not charged? he > said that he received a reminder for payment. > > He is not able to speak at length by phone so I will email him once you'v= e > let me know. > > Thank so much > Dominique > > [image: TheKey] > Dominique Jacobs > > *Client Care Manager/Licensed Practical Nurse* > > *Gestionnaire des soins/**Infirmi=C3=A8re auxiliaire* > > Tel: 514.907.5065 | Fax: 514.221.4265 > > djacobs@TheKey.com | TheKey.ca > --00000000000047db3405f9134682 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi=C2=A0Dominique, Last week, Mr Bureau= called in and insisted=C2=A0on providing his credit card=C2=A0information = by phone. I took the cc info down and entered the said info in his client a= ccount. Tim is going to charge the CC this week.=C2=A0 = Please note that I encountered the ame challenge when I spoke to him.= =C2=A0 Regards, Vincent On Tue, Apr 11, 2023 at 10:43=E2=80=AFAM Dominique Jacobs &lt; djacobs@thekey.com &gt; wrote: Hello,=C2= =A0 Client Thomas Bureau is asking about his payment met= hod again. I saw that an email was sent with his credit information given t= o us by phone. Is it even possible to have that charged? Don&#39;t we need = something=C2=A0in writing from him? Also, his PAD = information is in his file. Was his account not charged? he said that he re= ceived=C2=A0a reminder for payment.=C2=A0 He is no= t able to speak at length by phone so I will email him once you&#39;ve let = me know.=C2=A0 Thank so much=C2=A0=C2=A0 Dominique=C2=A0 Dominique Jacobs Client Care Manager/Licensed Practical Nurse Gestionnaire des soins/ Infirmi=C3=A8re auxiliaire Tel: 514.907.5065 |=C2=A0 Fax : 514.221.4265 <a href=3D"mailto:djacobs@TheKey.com"