--00000000000083f23005ebf812cd Content-Type: text/plain; charset="UTF-8" Hi Tim, Joey, As requested, pushing this schedule to the top of your emails. My recommendation is to include Integrity Selling for Care Solutions Managers' training besides what's mentioned below. 11/1/2022 Tuesday 8:00 AM - 10:00 AM Self-Guided Review and Coursework Self-Guided 11/1/2022 Tuesday 10:00 AM - 11:00 AM Google Meeting Intro to the Sales Department SME Discussion: Sales Process-The Foundation, Planning and Approaching Ashley Mirone Dana Pampena Jackie Summers 11/1/2022 Tuesday 11:00 AM - 11:30 AM Sales Process III: Identifying Customer Needs Self-Guided 11/1/2022 Tuesday 11:30 AM - 12:00 PM Sales Process IV: Demonstrating Value Self-Guided 11/1/2022 Tuesday 12:00 PM - 12:30 PM Lunch 11/1/2022 Tuesday 12:30 PM - 1:30 PM Google Meeting SME Discussion: Sales Process Identifying Customer Needs, and Demonstrating Value Ashley Mirone 11/1/2022 Tuesday 1:30 PM - 2:00 PM Sales Process V: Negotiating Problems and Objections Self-Guided 11/1/2022 Tuesday 2:00 PM - 2:45 PM Sales Process VI: Gaining Closing Commitments Self-Guided 11/1/2022 Tuesday 2:45 PM - 3:00 PM Break 11/1/2022 Tuesday 3:00 PM - 4:00 PM Google Meeting SME Discussion: Sales Process V and VI Ashley Mirone 11/1/2022 Tuesday 4:00 PM - 4:30 PM Google Meeting Cohort Check In / EOD Report Training Team Best regards, Matt Matt Vijayan, B.Sc., MBA, CCPE Director of Sales, Canada *Please note my email has changed:* mvijayan@TheKey.com TheKey.com [image: TheKey] ---------- Forwarded message --------- From: Matt Vijayan Date: Fri, Oct 14, 2022 at 11:08 AM Subject: Re: HCL Training Schedule To: Timothy Thomas Cc: Megan Harris , Jackie Summers Hi Tim, I recommend the care solutions to attend the following days of training* (timing is in Pacific).* 10/28/2022 Friday 12:30 PM - 1:30 PM Google Meeting TheKey Standard Model 1. James Buscemi 2. James Buscemi talks about his collaborative process with the sales team. 11/2/2022 Wednesday 1:00 PM - 2:00 PM Google Meeting Inside Sales (BRM) Team Support, Intake/ Call Script Training Julia Jenkins In Canada, we do not have BRM support and Julia Jenkins covers the intake/Call Script training. Best regards, Matt Matt Vijayan, B.Sc., MBA, CCPE Director of Sales, Canada *Please note my email has changed:* mvijayan@TheKey.com TheKey.com [image: TheKey] On Fri, Oct 14, 2022 at 9:25 AM Timothy Thomas wrote: > Thanks Megan, I'll dig into this today. > > Would you (or Matt / Jackie) have any recommendations on meetings / > courses that could benefit the care solutions team? > > On Thu, Oct 13, 2022 at 9:48 PM Megan Harris > wrote: > >> Hi Tim, >> >> I have included the link to the 10/24 schedule HERE >> it >> can be found on the first tab. I have also scheduled these sessions out on >> the 'New Hire Calendar'. Please let me know if you have any questions. >> >> Thanks, >> >> Megan >> >> On Thu, Oct 13, 2022 at 4:14 PM Megan Harris >> wrote: >> >>> Hi Matt, >>> >>> Of course, just making