--Apple-Mail=_01800758-1977-40B1-A33C-0F033B49C044 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Hi John, I have generally not been handling e-transfer payments for awhile = (except for one or two exceptions). For Sasseville, I looked in the bank, specifically all transfers back to = August =E2=80=9923 and they have all been applied in QB. There are = however a number of unpaid invoices going back to August, so it appears = that the client has not paid, unless of course they switched to another = form of payment and those payments were not applied. =EF=BF=BC Tim Thomas Sr. 514: 726 7647 tthomas@thekey.com > On Feb 15, 2024, at 9:39 AM, John Janiga = wrote: >=20 > Hello Tim, >=20 > Apologies, Joey was working directly with Tim Sr. as to why this = cannot be posted into quickbooks.=20 >=20 > @Cynthia Lum Please coordinate with Tim Sr = directly to get this payment posted, client balance is growing.=20 >=20 > Thank you,=20 > John Janiga > Senior Accounts Receivable Specialist > john.janiga@thekey.com > 408-647-7538=20 > TheKey.com > >=20 >=20 >=20 > On Thu, Feb 15, 2024 at 9:33=E2=80=AFAM Timothy Thomas > wrote: >> Hi John, >>=20 >> This isn't a question for Joey. He doesn't touch quickbooks.=20 >>=20 >> Isn't Cynthia in charge of applying payments? Can we confirm that the = Sasserville e-transfer was deposited? Adding @Tim Thomas = SR for visibility.=20 >>=20 >> On Thu, Feb 15, 2024 at 9:29=E2=80=AFAM John Janiga = > wrote: >>> Hello Joey, >>>=20 >>> We still have not posted Rachel Sassevilles payments - invoices are = still open on account.=20 >>>=20 >>> Please advise on what needs to be done to post the funds received.=20= >>>=20 >>> Best,=20 >>> John Janiga >>> Senior Accounts Receivable Specialist >>> john.janiga@thekey.com >>> 408-647-7538=20 >>> TheKey.com >>> >>>=20 >>>=20 >>>=20 >>> On Mon, Feb 12, 2024 at 9:21=E2=80=AFAM John Janiga = > wrote: >>>> Hello Joey,=20 >>>>=20 >>>> So who can get the information TIm Sr needs ?=20 >>>>=20 >>>> Best,=20 >>>> John Janiga >>>> Senior Accounts Receivable Specialist >>>> john.janiga@thekey.com >>>> 408-647-7538=20 >>>> TheKey.com >>>> >>>>=20 >>>>=20 >>>>=20 >>>> On Mon, Feb 12, 2024 at 9:05=E2=80=AFAM Joey Taylor = > wrote: >>>>> Good Morning,=20 >>>>>=20 >>>>> I have attached a screenshot from Tim from Feb 2nd concerning an = updated payment. >>>>>=20 >>>>> >>>>>=20 >>>>> I am not sure why this account is so complicated? @timothy Any = idea what=E2=80=99s going on here? >>>>>=20 >>>>> Thanks=20 >>>>>=20 >>>>> Joey Taylor >>>>> Directeur G=C3=A9n=C3=A9ral/General Manager >>>>> 514-907-5065 >>>>> TheKey.ca=C2=A0=C2=A0 >>>>>=20 >>>>>=20 >>>>>=20 >>>>> On Mon, Feb 12, 2024 at 8:35 AM John Janiga = > wrote: >>>>>> Hello Cynthia,=20 >>>>>>=20 >>>>>> Thank you for confirming what we have received.=20 >>>>>>=20 >>>>>> Rachel Sasseville Past Due Invoices >>>>>>=20 >>>>>> 08/15/2023 49786 Sasseville Rachel = abbas.sadikot@mcgill.ca etrsf = 1,186.77 >>>>>> 10/03/2023 50485