Hi Joseph, I had a call with her and can confirm its resolved. Hence, I am marking this ticket as resolved. Any further assistance feels free to reach out to IT Help Desk. We are Happy to assist you. Warm Regards, Subham Banerjee Senior Service Desk Engineer Contact IT Support 24*7 @ (888)838-1955 | hca.freshdesk.com TheKey.com We are Happy to Assist You!
On
Tue, 15 Apr at 11:28 AM
, Subham Banerjee <itsupport@thekey.com> wrote:
Hi Joseph,
Good Morning!
I tried to reach you over call (+1 (514) 5943642) and Chat, Unfortunately not able to go through.
Your password will expire on 22nd of April. Please change your password before that by using Control+Alt+Delete > Change Password from your laptop keyboard.
Warm Regards,
Subham Banerjee
Senior Service Desk Engineer
Contact IT Support 24*7 @ (888)838-1955 | hca.freshdesk.com
TheKey.com
We are Happy to Assist You!
On
Tue, 15 Apr at 10:18 AM
, JosephTaylor <joey.taylor@thekey.com> wrote:
Good Morning, Carolyn Daoust (Montreal Office) is locked out of her laptop. I have attached the screenshot below. Please resolve ASAP as she is unable to work without her laptop,
Joey Taylor
Directeur Général/General Manager
514-907-5065
TheKey.ca