Re: Urgent: Locked out of Laptop - [#1093024]

From
Joey Taylor <joey.taylor@thekey.com>
To
Subham Banerjee <itsupport@thekey.com>
CC
tt@thekey.com, carolyn.daoust@thekey.com
Date
ue, 15 Apr 2025 13
Folder
INBOX
--000000000000b6ad730632d4654d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you very much!! On Tue, Apr 15, 2025 at 1:20=E2=80=AFPM Subham Banerjee wrote: > Hi Joseph, > > I had a call with her and can confirm its resolved. > Hence, I am marking this ticket as resolved. > > Any further assistance feels free to reach out to IT Help Desk. > We are Happy to assist you. > > > Warm Regards, > > *Subham Banerjee* > Senior Service Desk Engineer > Contact IT Support 24*7 @ (888)838-1955 | hca.freshdesk.com > TheKey.com > [image: TheKey] > > *We are Happy to Assist You!* > > > On Tue, 15 Apr at 11:28 AM , Subham Banerjee > wrote: > Hi Joseph, > > Good Morning! > > I tried to reach you over call (+1 (514) 5943642) and Chat, Unfortunately > not able to go through. > Your password will expire on 22nd of April. Please change your password > before that by using *Control+Alt+Delete > Change Password* from your > laptop keyboard. > > > Warm Regards, > > *Subham Banerjee* > Senior Service Desk Engineer > Contact IT Support 24*7 @ (888)838-1955 | hca.freshdesk.com > TheKey.com > [image: TheKey] > > *We are Happy to Assist You!* > > > On Tue, 15 Apr at 10:18 AM , JosephTaylor wrote: > Good Morning, > > Carolyn Daoust (Montreal Office) is locked out of her laptop. I have > attached the screenshot below. > > Please resolve ASAP as she is unable to work without her laptop, > > Joey Taylor > *Directeur G=C3=A9n=C3=A9ral/**General Manager* > 514-907-5065 > TheKey.ca > [image: TheKey] > > 1093024:611100 > --=20 Joey Taylor *Directeur G=C3=A9n=C3=A9ral/**General Manager* 514-907-5065 TheKey.ca [image: TheKey] --000000000000b6ad730632d4654d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you very much!! On Tue, Apr 15,= 2025 at 1:20=E2=80=AFPM Subham Banerjee &lt; itsupport@thekey.com &gt; wrote: Hi Joseph, I had a call with her and can confirm its resolved. Hence, I am marking this ticket as resolved. Any fu= rther assistance feels free to reach out to IT Help Desk. We are Happy t= o assist you. Warm Regards, Subham Banerjee Senior Service Desk Engineer Contact IT Support 24*7 @ (888)838-1955 =C2= =A0| =C2=A0 hca.freshdesk.com TheKey.com =C2=A0 We are Happy= to Assist You! On Tue, 15 Apr at 11:28 AM , Subham Banerjee &lt; itsupport@thekey.com &gt; wrote= : Hi Joseph, Good Morning! I tried to reach you over cal

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