--00000000000025277a0604169751 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon Sharon, Thank you for the heads up with this. I am not sure if you are aware, but I have taken over the collections for Vancouver thus the reason for my involvement. I certainly am not looking to cause any waves with this client, Ali Malik provided me with the information to reach out to this customer. If you have a better or more effective alternative to make contact, please let me know and I will be happy to follow that lead. If you would like to give me a call to discuss my collection ideas, I would welcome a call. Best, Michelle On Tue, Aug 29, 2023 at 4:44=E2=80=AFPM Sharon Speirs = wrote: > Hi Michelle > I was copied the reply from Vancouver Coastal Health regarding an invoice > for Margaret Gray but I can't see the invoice. I am surprised you would b= e > reaching out to them for a specific client as they usually pay invoices > with various clients on them as that is how they want it processed. > NSLclerks gets you to the team that ensures the invoices are cleared for > payment but they do not make the payments. It is very rare that they woul= d > ever just send payment for one client as they do it in batches. > This is a huge source of our revenue so I need to make sure we are sure > before going asking them about missing payments as in all the years doing > business with them they have never missed a payment but it does not come > weekly as that is not the terms of our contract. > Hope that helps > Sharon > > Sharon, Speirs > > Canadian Staffing Manager > > 778 279 3634 > > TheKey.ca > > [image: TheKey] > > > > > > --00000000000025277a0604169751 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon Sharon,=C2=A0 =C2=A0 Thank yo= u for the heads up with this. I am not sure if you are aware, but I have ta= ken over the collections for Vancouver thus the reason for my involvement. = I certainly am not looking to cause any waves with this client, Ali Malik= =C2=A0 provided me with the information to reach out to this customer.=C2= =A0 If you have a better or more effective altern= ative to make contact, please let me know and I will be happy to follow tha= t lead. If you would like to give me a call to discuss my collection ideas,= I would welcome a call. Best,=C2=A0 Michelle=C2=A0 On Tue, Aug 29, 2023 at 4:44=E2=80= =AFPM Sharon Speirs < sspeirs@thekey.com > wrote: Hi Michelle I was copied the re= ply from Vancouver Coastal Health regarding an invoice for Margaret Gray bu= t I can't=C2=A0see the invoice. I am surprised=C2=A0you would be reachi= ng out to them for a specific client as they usually pay invoices with vari= ous clients on them as that is how they want it processed. NSLclerks gets y= ou to the team that ensures the invoices are cleared for payment but they d= o not make the payments. It is very rare that they would ever just send pay= ment for