--00000000000079069305e4172ed6 Content-Type: multipart/alternative; boundary="00000000000079069205e4172ed5" --00000000000079069205e4172ed5 Content-Type: text/plain; charset="UTF-8" Thanks Pablo! On Mon, Jul 18, 2022 at 8:46 AM Pablo Hurtado wrote: > Hi Audra and Team, > > Intercom has been cancelled, effective the next billing cycle. > > [image: Screen Shot 2022-07-18 at 11.45.38 AM.png] > > Best, > > On Mon, Jul 18, 2022 at 10:27 AM Audra Williams wrote: > >> It may be in my name, but I have no idea how to cancel or any of the >> info. Pablo, do you have a number or contact that I can reach out to? >> >> Best, >> >> On Mon, Jul 18, 2022 at 7:25 AM Isabelle La wrote: >> >>> Great, thanks Tim. >>> >>> Audra - I recall this was previously in your name. Can you please close >>> this account down for Intercom IO? I will update my notes to reflect we >>> have approval in shutting down this vendor and confirm doing so once you >>> let us know it's been completed. >>> >>> On Mon, Jul 18, 2022 at 6:21 AM Timothy Thomas >> tt@homecareassistance.com> wrote: >>> >>>> Hi Isabelle, >>>> >>>> I chatted with Taneshia this morning and we're clear to cancel the >>>> service. >>>> >>>> Thanks >>>> Tim >>>> >>>> On Fri, Jul 15, 2022 at 12:11 PM Isabelle La wrote: >>>> >>>>> Understood - Tim/Taneshia, can you please confirm we can close the >>>>> Intercom IO account? >>>>> >>>>> On Fri, Jul 15, 2022 at 9:08 AM Audra Williams >>>>> wrote: >>>>> >>>>>> I would agree and I don't recall that she was set up as a user. >>>>>> >>>>>> Best, >>>>>> >>>>>> On Fri, Jul 15, 2022 at 9:00 AM Pablo Hurtado >>>>>> wrote: >>>>>> >>>>>>> Hi, >>>>>>> >>>>>>> Just circling back on this as @Isabelle La and I >>>>>>> just had a meeting with Mavencare Tech and this was a topic. TIm, not sure >>>>>>> if Taneshia is confused with Intercom but there are minimal leads that come >>>>>>> in through this portal. I would say at most 1 lead a feet that is >>>>>>> potentially looking for foot care. >>>>>>> >>>>>>> Not sure we are getting the ROI we would want just based on that. I >>>>>>> also don't think Taneshia is a user in the portal, I don't think she was >>>>>>> set up, was she @Audra Williams ? >>>>>>> >>>>>>> Aside from that, minimal DQL interaction for NY, so for us we can >>>>>>> cancel. >>>>>>> >>>>>>> My feedback would be to cancel and do without this additional >>>>>>> provider. >>>>>>> >>>>>>> On Mon, Jul 11, 2022 at 12:18 PM Audra Williams >>>>>>> wrote: >>>>>>> >>>>>>>> Sounds good! >>>>>>>> >>>>>>>> Thanks! >>>>>>>> >>>>>>>> On Mon, Jul 11, 2022 at 6:23 AM Timothy Thomas >>>>>>> tt@homecareassistance.com> wrote: >>>>>>>> >>>>>>>>> Hi Audra, >>>>>>>>> >>>>>>>>> Taneshia has asked to keep it in place until the end of July. >>>>>>>>> We'll track the lead quality and get back to you. >>>>>>>>> >>>>>>>>> Thanks >>>>>>>>> Tim >>>>>>>>> >>>>>>>>> On Fri, Jul 8, 2022 at 4:29 PM Audra Williams >>>>>>>>> wrote: >>>>>>>>> >>>>>>>>>> Thanks, Pablo! >>>>>>>>>> >>>>>>>>>> @Timothy Thomas what ar