--000000000000171a80061c59b14c Content-Type: multipart/alternative; boundary="000000000000171a7e061c59b14b" --000000000000171a7e061c59b14b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Cheryl, - On your 8x8 app, please select your picture/initials in the upper left corner - Locate *Caller ID*. You will see a dropdown box there. All the area codes/numbers you can use for outgoing CallerID should be listed there. Setting up 8x8 voicemail using the 8x8 voicemail app container: https://www.youtube.com/watch?v=3D_dub0XtO3gU The 8x8 app shown in the videos is an older revision so yours will look slightly different, but all the instructions apply. You'll need a headset or microphone/speaker on your PC Setting up 8x8 voicemail using the "touch tone" method: - Using your 8x8 app, do the following (you'll need a headset or microphone/speaker on you PC): - Enter 555 and call - Once connected, select the Keypad icon to use touch tones [image: image.png] - Default voicemail passcode: 134679 - Press 2 - Press 1 to record First and Last Name - Press 2 to record your Internal Greeting - Press 3 to record your External Greeting Follow the guided instructions to create, edit, record your greetings Thanks, Mark Warner On Wed, Jul 3, 2024 at 10:00=E2=80=AFAM Timothy Thomas wrot= e: > Cheryl says she doesn't see the call out numbers in 8x8, can you connect > with her please. > > Also Cheryl needs to set up her voicemail, please send her the > instructions on how to do this. > > Thanks Mark! > > On Wed, Jul 3, 2024 at 10:59=E2=80=AFAM Mark Warner > wrote: > >> Yes, this was completed via ticket 832135 on 12JUN2024. I'll reply to >> the ticket so you can see the update. >> >> On Wed, Jul 3, 2024 at 9:53=E2=80=AFAM Timothy Thomas wr= ote: >> >>> Hi Mark, >>> >>> Has this been completed? It's very urgent. >>> >>> >>> >>> On Wed, Jun 12, 2024 at 12:12=E2=80=AFPM Mark Warner >>> wrote: >>> >>>> Sorry for the delay. I just ran across this. I get a bazillion email= s >>>> a day and it was buried a bit deep. I am going to convert this email >>>> request into a ticket and get to it as soon as I can. >>>> >>>> Thanks! >>>> >>>> On Tue, Jun 11, 2024 at 4:05=E2=80=AFPM Timothy Thomas = wrote: >>>> >>>>> Hi Mark, >>>>> >>>>> I never heard back from 8x8 support. Can you assist with the >>>>> request below? >>>>> >>>>> ---------- Forwarded message --------- >>>>> From: Timothy Thomas >>>>> Date: Mon, Jun 3, 2024 at 9:44=E2=80=AFAM >>>>> Subject: Cheryl Cartwright >>>>> To: 8x8 Support >>>>> Cc: Cheryl Cartwright >>>>> >>>>> >>>>> Good morning, >>>>> >>>>> Cheryl Cartwright is now a Regional Intake Manager for Canada. >>>>> >>>>> Please add dial out numbers for the following offices and area codes >>>>> (if available) >>>>> >>>>> Montreal - 514 >>>>> Toronto - She already has a 647. >>>>> Waterloo - 519 >>>>> Winnipeg - 204 or 431 >>>>> Calgary - 403 or 587 >>>>> Vancouver - 604 or 778 >>>>> >>>>> Thank you >>>>> >>>>> -- >>>>> Tim Thomas >>>>>