Re: URGENT START: Montreal Lead - Zip Code Says No Service (24 hour case)

From
Sarah Powers <spowers@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Gabrielle Wolfe <gwolfe@thekey.com>, "Desiree A." <desiree.aranjo@thekey.com>, Joey Taylor <joey.taylor@thekey.com>
Date
Thu, 26 Oct 2023 15:00:42 -0700
Folder
INBOX
--000000000000aa9f6c0608a5b4fb Content-Type: multipart/alternative; boundary="000000000000aa9f690608a5b4fa" --000000000000aa9f690608a5b4fa Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I see now there were two threads on this, but confirming here as well I've gone ahead and added H4W3B4 as a zip code in the system mapped to Montreal. Tim - do you have a full 6 digit list we can use to import the zip codes? Thanks, Sarah On Thu, Oct 26, 2023 at 2:57=E2=80=AFPM Sarah Powers w= rote: > I've double checked and all is matching except for Halifax. Is there > another name this office goes by? > > On Thu, Oct 26, 2023 at 2:38=E2=80=AFPM Sarah Powers = wrote: > >> Hi Timothy, >> >> We do have to keep with the 6 digit code as standard practice. I recall >> that this list was originally uploaded into the system but I can double >> check! >> >> With this example of H4W3B4 not included, is the request to get this >> added? >> >> Thanks, >> Sarah >> >> On Wed, Oct 25, 2023 at 9:35=E2=80=AFAM Timothy Thomas w= rote: >> >>> I know but originally we were told the 3 digits were sufficient. If we >>> can work with 3 it would make our lives a lot easier. >>> >>> On Wed, Oct 25, 2023 at 12:05=E2=80=AFPM Gabrielle Wolfe >>> wrote: >>> >>>> That spreadsheet has the full postal code, but H4W3B4 is not on it. >>>> >>>> [image: image.png] >>>> >>>> Gabrielle Wolfe >>>> * Please note my email has changed: * >>>> gwolfe@thekey.com >>>> +1-360-502-3020 >>>> TheKey.com >>>> [image: TheKey] >>>> >>>> >>>> On Wed, Oct 25, 2023 at 9:03=E2=80=AFAM Timothy Thomas = wrote: >>>> >>>>> Yes it was this spreadsheet >>>>> >>>>> >>>>> https://docs.google.com/spreadsheets/d/1t2t_70dIWQpxhJ1bQ03hG8EpR5BAb= kjubzwfFbLB-Fg/edit#gid=3D1400326815 >>>>> >>>>> On Wed, Oct 25, 2023 at 11:32=E2=80=AFAM Gabrielle Wolfe >>>>> wrote: >>>>> >>>>>> +Sarah Powers >>>>>> >>>>>> I'm not sure what you mean by spreadsheet, Tim. Was it a spreadshee= t >>>>>> you provided to the SF team to upload your zips in SF? I'm assuming= yes, @Sarah >>>>>> Powers what would you guys have done with a >>>>>> spreadsheet that has only 3 characters for postal codes? Canada is = missing >>>>>> at least h4w3b4, maybe others. >>>>>> >>>>>> GW >>>>>> >>>>>> Gabrielle Wolfe >>>>>> * Please note my email has changed: * >>>>>> gwolfe@thekey.com >>>>>> +1-360-502-3020 >>>>>> TheKey.com >>>>>> [image: TheKey] >>>>>> >>>>>> >>>>>> On Wed, Oct 25, 2023 at 8:15=E2=80=AFAM Timothy Thomas wrote: >>>>>> >>>>>>> Hi Gabrielle, >>>>>>> >>>>>>> Any update on this? I want to make sure we don't lose out on any >>>>>>> leads. >>>>>>> >>>>>>> Thanks >>>>>>> >>>>>>> On Mon, Oct 23, 2023 at 11:39=E2=80=AFAM Timothy Thomas >>>>>>> wrote: >>>>>>> >>>>>>>> Hi Gabrielle, >>>>>>>> >>>>>>>> So the postal code for this caller was not fully captured in our >>>>>>>> spreadsheet. >>>>>>>> >>>>>>>> We did capture the first three digits H4W, which I thought was all >>>>>>>> that was required. If we need the full 6 digits

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