Re: URGENT START: Montreal Lead - Zip Code Says No Service (24 hour case)

From
Sarah Powers <spowers@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Gabrielle Wolfe <gwolfe@thekey.com>, "Desiree A." <desiree.aranjo@thekey.com>, Joey Taylor <joey.taylor@thekey.com>
Date
Thu, 26 Oct 2023 14:57:28 -0700
Folder
INBOX
--0000000000002308380608a5a9e7 Content-Type: multipart/alternative; boundary="0000000000002308370608a5a9e6" --0000000000002308370608a5a9e6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I've double checked and all is matching except for Halifax. Is there another name this office goes by? On Thu, Oct 26, 2023 at 2:38=E2=80=AFPM Sarah Powers w= rote: > Hi Timothy, > > We do have to keep with the 6 digit code as standard practice. I recall > that this list was originally uploaded into the system but I can double > check! > > With this example of H4W3B4 not included, is the request to get this adde= d? > > Thanks, > Sarah > > On Wed, Oct 25, 2023 at 9:35=E2=80=AFAM Timothy Thomas wr= ote: > >> I know but originally we were told the 3 digits were sufficient. If we >> can work with 3 it would make our lives a lot easier. >> >> On Wed, Oct 25, 2023 at 12:05=E2=80=AFPM Gabrielle Wolfe >> wrote: >> >>> That spreadsheet has the full postal code, but H4W3B4 is not on it. >>> >>> [image: image.png] >>> >>> Gabrielle Wolfe >>> * Please note my email has changed: * >>> gwolfe@thekey.com >>> +1-360-502-3020 >>> TheKey.com >>> [image: TheKey] >>> >>> >>> On Wed, Oct 25, 2023 at 9:03=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> Yes it was this spreadsheet >>>> >>>> >>>> https://docs.google.com/spreadsheets/d/1t2t_70dIWQpxhJ1bQ03hG8EpR5BAbk= jubzwfFbLB-Fg/edit#gid=3D1400326815 >>>> >>>> On Wed, Oct 25, 2023 at 11:32=E2=80=AFAM Gabrielle Wolfe >>>> wrote: >>>> >>>>> +Sarah Powers >>>>> >>>>> I'm not sure what you mean by spreadsheet, Tim. Was it a spreadsheet >>>>> you provided to the SF team to upload your zips in SF? I'm assuming = yes, @Sarah >>>>> Powers what would you guys have done with a >>>>> spreadsheet that has only 3 characters for postal codes? Canada is m= issing >>>>> at least h4w3b4, maybe others. >>>>> >>>>> GW >>>>> >>>>> Gabrielle Wolfe >>>>> * Please note my email has changed: * >>>>> gwolfe@thekey.com >>>>> +1-360-502-3020 >>>>> TheKey.com >>>>> [image: TheKey] >>>>> >>>>> >>>>> On Wed, Oct 25, 2023 at 8:15=E2=80=AFAM Timothy Thomas wrote: >>>>> >>>>>> Hi Gabrielle, >>>>>> >>>>>> Any update on this? I want to make sure we don't lose out on any >>>>>> leads. >>>>>> >>>>>> Thanks >>>>>> >>>>>> On Mon, Oct 23, 2023 at 11:39=E2=80=AFAM Timothy Thomas >>>>>> wrote: >>>>>> >>>>>>> Hi Gabrielle, >>>>>>> >>>>>>> So the postal code for this caller was not fully captured in our >>>>>>> spreadsheet. >>>>>>> >>>>>>> We did capture the first three digits H4W, which I thought was all >>>>>>> that was required. If we need the full 6 digits then we will have t= o >>>>>>> revisit the spreadsheet. Let me know. >>>>>>> >>>>>>> Thanks, >>>>>>> Tim >>>>>>> >>>>>>> On Sun, Oct 22, 2023 at 12:17=E2=80=AFPM Gabrielle Wolfe >>>>>>> wrote: >>>>>>> >>>>>>>> No problem Tim! I also sent a note to Sarah and the SF team and >>>>>>>> CCed you. I'm concerned we're not capturing all of the postal cod= es in SF >>>>>>>> for Canada. Luckily my

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