--000000000000d5b2bf0632318081 Content-Type: multipart/alternative; boundary="000000000000d5b2be0632318080" --000000000000d5b2be0632318080 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Adding in +Michele Boehmer for visibility. I highly doubt that we will be able to recoup this, but Michele is the closest to this and will be able to add thoughts. Best, On Fri, Apr 4, 2025 at 9:07=E2=80=AFAM Elizabeth Clark = wrote: > Good Morning > > Circling back to this topic as the franchise owner never paid her balance= . > I would suggest we write this off to bad debt if we are not going to purs= ue > here successfully in the next 180 days. Is there any collateral/leverage = we > have from her being a previous franchise owner we can leverage to recoup > this? > > On Wed, Feb 5, 2025 at 3:10=E2=80=AFPM wr= ote: > >> @sara.stuhlsatz@thekey.com =E2=80=93 Thank y= ou for >> looping me in. >> >> >> >> *Katherine Cope* >> >> *Accounting Manager * >> Mobile: 865.789.4301 >> >> >> >> TheKey.com >> >> >> >> >> >> >> >> >> >> *From:* sara.stuhlsatz@thekey.com >> *Sent:* Tuesday, February 4, 2025 12:23 PM >> *To:* eclark@thekey.com; 'Laszlo Kovacs' ; >> katherine.cope@thekey.com >> *Cc:* natalie.cahoone@thekey.com >> *Subject:* RE: 344 Lutgarda Mariano- Vancouver BC Office Closure >> >> >> >> +@katherine.cope@thekey.com for visibility >> into Franchise AR and allowance impacts. >> >> >> >> Kind regards, >> >> *Sara Stuhlsatz* >> >> *Accounting Manager* >> (620) 240-9375 >> Wichita, KS >> >> TheKey.com >> >> >> >> >> >> >> >> >> >> *From:* eclark@thekey.com >> *Sent:* Tuesday, February 4, 2025 10:41 AM >> *To:* 'Laszlo Kovacs' >> *Cc:* sara.stuhlsatz@thekey.com; natalie.cahoone@thekey.com >> *Subject:* FW: 344 Lutgarda Mariano- Vancouver BC Office Closure >> *Importance:* High >> >> >> >> Hello Laszlo >> >> >> >> As mentioned, the meeting we had yesterday to discuss taking over this >> franchise=E2=80=99s clients/caregivers turned out to be the franchise ow= ned >> Lutgarda, she owes us just over $38k and has been in our top 10 aged AR >> file for quite some time. Knowing she=E2=80=99s collecting the last paym= ent from >> her clients and it sounds like gatekeeping introductory calls until she >> gets those final payments, I=E2=80=99d like to confirm there is no way w= e can >> leverage the support we=E2=80=99re offering her to collect these funds. = If there is >> nothing we can do, I=E2=80=99d recommend putting her on notice we will s= end these >> balances to our outside counsel to pursue formally if Nina agrees with t= hat >> approach. >> >> >> >> Please let me know if you have any questions. >> >> >> >> Elizabeth Clark >> >> Director >> >> >> >> >> >> >> >> *From:* Lito Delapena >> *Sent:* Monday, February 3, 2025 3:39 PM >> *To:* Elizabeth Clark >> *Subject:* 344 Lutgarda Mariano >> >> >> >> HI Elizabeth, >> >> >> As discussed i have attached the open invoices for Franchise Owner >> Lutgarda Mariano and detail regarding our