--000000000000822436063231dff5 Content-Type: multipart/alternative; boundary="000000000000822434063231dff4" --000000000000822434063231dff4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks for looping me in. While Lutgarda owes us $39K in royalty, when we took her clients we absorbed $120K in monthly revenue without purchasing these clients from her. Our school of thought was that while it is unlikely that we will collect the royalty revenue, we have already recouped the loss of those funds with the profit we have gained from the business we took over. I feel any efforts to collect these funds will be in vain as she owes a very large sum to CTA and they will be getting their money first. On Mon, Apr 7, 2025 at 8:01=E2=80=AFAM Audra Williams w= rote: > Adding in +Michele Boehmer for visibility. > > I highly doubt that we will be able to recoup this, but Michele is the > closest to this and will be able to add thoughts. > > Best, > > On Fri, Apr 4, 2025 at 9:07=E2=80=AFAM Elizabeth Clark wrote: > >> Good Morning >> >> Circling back to this topic as the franchise owner never paid her >> balance. I would suggest we write this off to bad debt if we are not goi= ng >> to pursue here successfully in the next 180 days. Is there any >> collateral/leverage we have from her being a previous franchise owner we >> can leverage to recoup this? >> >> On Wed, Feb 5, 2025 at 3:10=E2=80=AFPM w= rote: >> >>> @sara.stuhlsatz@thekey.com =E2=80=93 Thank = you for >>> looping me in. >>> >>> >>> >>> *Katherine Cope* >>> >>> *Accounting Manager * >>> Mobile: 865.789.4301 >>> >>> >>> >>> TheKey.com >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> *From:* sara.stuhlsatz@thekey.com >>> *Sent:* Tuesday, February 4, 2025 12:23 PM >>> *To:* eclark@thekey.com; 'Laszlo Kovacs' ; >>> katherine.cope@thekey.com >>> *Cc:* natalie.cahoone@thekey.com >>> *Subject:* RE: 344 Lutgarda Mariano- Vancouver BC Office Closure >>> >>> >>> >>> +@katherine.cope@thekey.com for visibility >>> into Franchise AR and allowance impacts. >>> >>> >>> >>> Kind regards, >>> >>> *Sara Stuhlsatz* >>> >>> *Accounting Manager* >>> (620) 240-9375 >>> Wichita, KS >>> >>> TheKey.com >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> *From:* eclark@thekey.com >>> *Sent:* Tuesday, February 4, 2025 10:41 AM >>> *To:* 'Laszlo Kovacs' >>> *Cc:* sara.stuhlsatz@thekey.com; natalie.cahoone@thekey.com >>> *Subject:* FW: 344 Lutgarda Mariano- Vancouver BC Office Closure >>> *Importance:* High >>> >>> >>> >>> Hello Laszlo >>> >>> >>> >>> As mentioned, the meeting we had yesterday to discuss taking over this >>> franchise=E2=80=99s clients/caregivers turned out to be the franchise o= wned >>> Lutgarda, she owes us just over $38k and has been in our top 10 aged AR >>> file for quite some time. Knowing she=E2=80=99s collecting the last pay= ment from >>> her clients and it sounds like gatekeeping introductory calls until she >>> gets those final payments, I=E2=80=99d like to confirm there is no way = we