----==_mimepart_64c7c1554d815_1c32ae5cec601b813229b4 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Team,=C2=A0 I am able to connect to the Quickbooks server, and was= able to restore the Windows explorer. However, we are seeing the trouble= repeat when the computer is rebooted. I need to do some research into th= e issue, as Windows is not providing a clear cause with any sort of loggi= ng or error messages. With the computer back up and running, I do not wan= t to interrupt the flow of your work. Is there a good time later today th= at I could spend an hour or so troubleshooting with the computer? = Thank you, Aaron Worob Network/Systems Administrator aaron.worob@theke= y.com = = On Mon, 31 Jul at 9:40 AM , TimThomas = wrote: Hello Aaron, = = We have a urgent problem with the QuickBooks computer. I can=E2=80=99t g= et pass the login screen. = = After I enter the login password, the screen goes black. =C2=A0I have re= booted the pc several times and tried again but the problem remains. = = Can you look into it as soon as possible? = = = = Tim Thomas Sr. = = = 514: 726 7647 = = tthomas@thekey.com ----==_mimepart_64c7c1554d815_1c32ae5cec601b813229b4 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Team,=C2=A0 I am able to connect to the Quickbooks server, and was a= ble to restore the Windows explorer. However, we are seeing the trouble r= epeat when the computer is rebooted. I need to do some research into the = issue, as Windows is not providing a clear cause with any sort of logging= or error messages. With the computer back up and running, I do not want = to interrupt the flow of your work. Is there a good time later today that= I could spend an hour or so troubleshooting with the computer? Thank you, Aaron Worob Network/Systems Administrator aaron.worob@thekey.com On Mon, 31 Jul at 9:40 AM , TimThomas <tt= homas@homecareassistance.com> wrote: Hello Aaron, We have a urgent problem with the QuickBooks computer. I = can=E2=80=99t get pass the login screen. After I enter the login password, the screen goes black. = =C2=A0I have rebooted the pc several times and tried again but the proble= m remains. Can you look into it as soon as possible? <font class=3D