--Apple-Mail=_0631E114-A1DC-4F10-BCA3-D16B4535C453 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Anytime after 1 p.m. EST is fine with me. Sumira, Ali=E2=80=A6does that = work for you also? Tim Thomas Sr. 514: 726 7647 tthomas@thekey.com > On Jul 31, 2023, at 10:12 AM, Aaron Worob = wrote: >=20 > Hi Team,=20 >=20 > I am able to connect to the Quickbooks server, and was able to restore = the Windows explorer. However, we are seeing the trouble repeat when the = computer is rebooted. I need to do some research into the issue, as = Windows is not providing a clear cause with any sort of logging or error = messages. With the computer back up and running, I do not want to = interrupt the flow of your work. Is there a good time later today that I = could spend an hour or so troubleshooting with the computer? >=20 > Thank you, > Aaron Worob > Network/Systems Administrator > aaron.worob@thekey.com > > On Mon, 31 Jul at 9:40 AM , TimThomas = wrote: > Hello Aaron, >=20 > We have a urgent problem with the QuickBooks computer. I can=E2=80=99t = get pass the login screen. >=20 > After I enter the login password, the screen goes black. I have = rebooted the pc several times and tried again but the problem remains. >=20 > Can you look into it as soon as possible? >=20 >=20 >=20 >=20 > Tim Thomas Sr. > 514: 726 7647 >=20 > tthomas@thekey.com >=20 >=20 >=20 >=20 >=20 >=20 > 382487:611100 --Apple-Mail=_0631E114-A1DC-4F10-BCA3-D16B4535C453 Content-Type: multipart/related; type="text/html"; boundary="Apple-Mail=_F416F1C6-F279-481F-A22E-9065750914AB" --Apple-Mail=_F416F1C6-F279-481F-A22E-9065750914AB Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=utf-8 Anytime after 1 p.m. EST is fine with me. Sumira, = Ali=E2=80=A6does that work for you also? Tim Thomas Sr. <div dir=3D"auto" style=3D"caret-color: rgb(0, 0, 0); = letter-spacing: normal; text-align: start; text-indent: 0px; = text-transform: none; white-space: normal; word-spacing: 0px