--00000000000000d30d062616ecc8 Content-Type: multipart/alternative; boundary="00000000000000d30c062616ecc7" --00000000000000d30c062616ecc7 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable You can use the email handle regionaldirectors@thekey.com and salesleadership@thekey.com and those individuals can cascade down to their teams. Thank you so much! Audra Williams Director, Divisional Operations (425) 757-7027 TheKey.com [image: TheKey] On Mon, Nov 4, 2024 at 6:13=E2=80=AFAM Audra Williams w= rote: > Can we get communication out to the field with an update please? > > Thank you!! > > Audra Williams > Director, Divisional Operations > (425) 757-7027 > TheKey.com > > > [image: TheKey] > > > On Fri, Nov 1, 2024 at 3:21=E2=80=AFPM Amanda Maldonado amanda.maldonado@thekey.com> wrote: > >> Hi Elizabeth, >> >> Sorry for the delayed update. PandaDoc is still researching. They have a= n >> idea of what may be causing the issue and are doing some testing. >> Unfortunately, they have not provided a work around at this time. >> >> Thanks, >> Amanda Maldonado >> >> On Fri, Nov 1, 2024 at 4:55=E2=80=AFPM wrote: >> >>> Following up, apologies if I missed an update. Did this get resolved? >>> >>> >>> >>> Elizabeth Clark >>> >>> Director >>> >>> >>> >>> >>> >>> >>> >>> *From:* Audra Williams >>> *Sent:* Wednesday, October 30, 2024 12:58 PM >>> *To:* Amanda Maldonado >>> *Cc:* Renee Drobek ; Panda Doc >> pandadoc-support@thekey.com>; Melissa Reyes ; >>> Timothy Thomas ; Beth Ann Rosario >> bethann.rosario@thekey.com>; Kimberly Guerci ; >>> Tiffany Silton ; Elizabeth Clark ; >>> Laszlo Kovacs ; Jeannie Ortiz >> jeannie.ortiz@thekey.com> >>> *Subject:* Re: **Important** PandaDoc Issue >>> >>> >>> >>> Thanks, Amanda! >>> >>> >>> >>> Do we have a workaround or any suggestions on what we can do while >>> waiting for a permanent solution? This is causing a lot of angst. >>> >>> >>> >>> I also think it would be beneficial to send a communication out to the >>> RDO's, Chris Reese and Cristal Munoz so that they are aware and can hav= e >>> updates on this. Would also be helpful to add in Elizabeth Clark and >>> Jeannie Ortiz as they have teams auditing this. Happy to help with thi= s if >>> needed. >>> >>> >>> >>> Thank you! >>> >>> >>> >>> On Wed, Oct 30, 2024 at 12:50=E2=80=AFPM Amanda Maldonado >> amanda.maldonado@thekey.com> wrote: >>> >>> Hi all, >>> >>> >>> >>> PandaDoc had not found a resolution as of our meeting last Thursday. I >>> will follow up with them again. >>> >>> >>> >>> Thanks, >>> >>> Amanda Maldonado >>> >>> >>> >>> On Wed, Oct 30, 2024 at 2:40=E2=80=AFPM Renee Drobek >>> wrote: >>> >>> Looping in @Amanda Maldonado who has been >>> helping on this issue. >>> >>> >>> >>> Amanda- do you have any updates on this? >>> >>> >>> >>> On Wed, Oct 30, 2024 at 2:12=E2=80=AFPM Audra Williams >>> wrote: >>> >>> Are we aware there is still an issue with Pandadoc where instead of >>> signature, we are getting an email address in the