--00000000000081a1bf061add3693 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Awesome, thank you so much! @Timothy Thomas let us know if they still do not have access. Best, On Fri, Jun 14, 2024 at 10:43=E2=80=AFAM Mike Conner wrote: > Good Afternoon All, > > I have used my amazing powers of deduction to gather the necessary > information and requested access for both individuals. =F0=9F=98=81 > > Their respective managers should have, by now, received an email > prompting them to approve the access. Once the managers approve it could > take up to an hour for the access to sync. > > If you have any questions, please let me know. > > Cheers, > Mike > > On Fri, Jun 14, 2024 at 1:05=E2=80=AFPM Renee Drobek > wrote: > >> Hey Everyone, >> I reached out to Mike Conner regarding Saviyant access request and we ar= e >> having a difficult time accessing the ticket request. I'm going to loop = him >> into this conversation as well. >> >> @Mike Conner - What information do we need from >> the team to make sure that we are able to give the appropriate access ou= t? >> >> >> >> On Fri, Jun 14, 2024 at 12:30=E2=80=AFPM Renee Drobek >> wrote: >> >>> Hi Audra, >>> Let me look into this. From my understanding the access is provided by >>> Saviyant rather than Salesforce, so let me see where the request is at >>> right now in the process. >>> >>> Best Regards, >>> Renee >>> >>> On Fri, Jun 14, 2024 at 12:07=E2=80=AFPM Audra Williams >>> wrote: >>> >>>> @Renee Drobek can you please escalate this? >>>> >>>> Best, >>>> >>>> On Fri, Jun 14, 2024 at 8:59=E2=80=AFAM Timothy Thomas = wrote: >>>> >>>>> 10 days and no response from SF support. >>>>> >>>>> Can I get authority to make changes? >>>>> >>>>> Tim Thomas >>>>> Head of Canada Division >>>>> *Please note my email has changed:* >>>>> tt@TheKey.com >>>>> (514) 591-9387 >>>>> TheKey.ca >>>>> [image: TheKey] >>>>> >>>>> >>>>> ---------- Forwarded message --------- >>>>> From: Timon Page >>>>> Date: Fri, Jun 14, 2024 at 11:41=E2=80=AFAM >>>>> Subject: Fwd: Access to Salesforce for Claire McCorquodale and Krista= l >>>>> Parris >>>>> To: Timothy Thomas >>>>> >>>>> >>>>> Hey Tim, here is the Salesforce ticket. >>>>> Timon Page >>>>> General Manager, Ontario >>>>> *Please note my email address has changed:* >>>>> timon.page@thekey.com >>>>> Mobile: (437) 223-0841 >>>>> TheKey.com >>>>> >>>>> >>>>> >>>>> ---------- Forwarded message --------- >>>>> From: Timon Page >>>>> Date: Tue, Jun 4, 2024 at 4:56=E2=80=AFPM >>>>> Subject: Access to Salesforce for Claire McCorquodale and Kristal >>>>> Parris >>>>> To: Sales Force IT Support >>>>> >>>>> >>>>> Hi >>>>> >>>>> I am looking to get access for my 2 new CSM hires. Please advise. >>>>> >>>>> Best regards, >>>>> >>>>> Timon Page >>>>> General Manager, Ontario >>>>> *Please note my email address has changed:* >>>>> timon.page@thekey.com >>>>> Mobile: (437) 223-0841 >>>>> TheKey.com >>>>> >>>>> >>>> >>>> >>>> -- >>>> Audra Williams >>>> Direct