Re: Access to Salesforce for Claire McCorquodale and Kristal Parris

--0000000000000f852f061add28ec Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon All, I have used my amazing powers of deduction to gather the necessary information and requested access for both individuals. =F0=9F=98=81 Their respective managers should have, by now, received an email prompting them to approve the access. Once the managers approve it could take up to an hour for the access to sync. If you have any questions, please let me know. Cheers, Mike On Fri, Jun 14, 2024 at 1:05=E2=80=AFPM Renee Drobek wrote: > Hey Everyone, > I reached out to Mike Conner regarding Saviyant access request and we are > having a difficult time accessing the ticket request. I'm going to loop h= im > into this conversation as well. > > @Mike Conner - What information do we need from > the team to make sure that we are able to give the appropriate access out= ? > > > > On Fri, Jun 14, 2024 at 12:30=E2=80=AFPM Renee Drobek > wrote: > >> Hi Audra, >> Let me look into this. From my understanding the access is provided by >> Saviyant rather than Salesforce, so let me see where the request is at >> right now in the process. >> >> Best Regards, >> Renee >> >> On Fri, Jun 14, 2024 at 12:07=E2=80=AFPM Audra Williams >> wrote: >> >>> @Renee Drobek can you please escalate this? >>> >>> Best, >>> >>> On Fri, Jun 14, 2024 at 8:59=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> 10 days and no response from SF support. >>>> >>>> Can I get authority to make changes? >>>> >>>> Tim Thomas >>>> Head of Canada Division >>>> *Please note my email has changed:* >>>> tt@TheKey.com >>>> (514) 591-9387 >>>> TheKey.ca >>>> [image: TheKey] >>>> >>>> >>>> ---------- Forwarded message --------- >>>> From: Timon Page >>>> Date: Fri, Jun 14, 2024 at 11:41=E2=80=AFAM >>>> Subject: Fwd: Access to Salesforce for Claire McCorquodale and Kristal >>>> Parris >>>> To: Timothy Thomas >>>> >>>> >>>> Hey Tim, here is the Salesforce ticket. >>>> Timon Page >>>> General Manager, Ontario >>>> *Please note my email address has changed:* >>>> timon.page@thekey.com >>>> Mobile: (437) 223-0841 >>>> TheKey.com >>>> >>>> >>>> >>>> ---------- Forwarded message --------- >>>> From: Timon Page >>>> Date: Tue, Jun 4, 2024 at 4:56=E2=80=AFPM >>>> Subject: Access to Salesforce for Claire McCorquodale and Kristal Parr= is >>>> To: Sales Force IT Support >>>> >>>> >>>> Hi >>>> >>>> I am looking to get access for my 2 new CSM hires. Please advise. >>>> >>>> Best regards, >>>> >>>> Timon Page >>>> General Manager, Ontario >>>> *Please note my email address has changed:* >>>> timon.page@thekey.com >>>> Mobile: (437) 223-0841 >>>> TheKey.com >>>> >>>> >>> >>> >>> -- >>> Audra Williams >>> Director, Divisional Operations >>> (425) 757-7027 >>> TheKey.com >>> >>> >>> [image: TheKey] >>> >> --0000000000000f852f061add28ec Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good Afternoon All, I have used my amaz= ing powers of deduction to gather