--00000000000069a34205e1929a3f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Pablo & I get bcc'd on every email to customer-care@mavencare.com On Thu, Jun 16, 2022 at 11:49 AM Taneshia Persaud wrote: > Caregivers, clients or care leads can send emails to HelpScout: > > - *customer-care@mavencare.com * > (general); > - *hr@mavencare.com * (HR); or > - *support@mavencare.com * (voicemail messages, > receipt reimbursements, other). > > ^These are also shared with NY and Boston geos. > > On Thu, Jun 16, 2022 at 11:45 AM Timothy Thomas wrote: > >> Isn't that what we've already done for leads and clock ins ? We can >> discuss more at 4. >> >> What if any other emails could come through that need to be forwarded? >> >> On Thu, Jun 16, 2022 at 11:23 AM Taneshia Persaud > taneshia.persaud@thekey.com> wrote: >> >>> I'm still getting NY general Customer-care, calls and VM emails from >>> HelpScout, up to 30-50+ a day... >>> >>> If TO leads, etc can be forwarded to mavencare@thekey.com that will >>> help without your email getting spammed >>> >>> Taneshia Persaud, RPN, GCP >>> General Manager >>> Home Care Assistance & Mavencare Toronto >>> 416-855-2333 ext#281 >>> >>> On Thu., Jun. 16, 2022, 11:08 a.m. Cheryl Cartwright, >> ccartwright@homecareassistance.com> wrote: >>> >>>> Can Taneshia forward her emails to me for the weekend? This would give >>>> her the weekend off and we wouldn't have to worry about a general emai= l >>>> coming on time. Or would this not work? >>>> >>>> -c >>>> >>>> On Wed., Jun. 15, 2022, 3:56 p.m. Timothy Thomas, >>>> wrote: >>>> >>>>> Hi Gabe, >>>>> >>>>> This is now an urgent matter as we are merging on calls and require a >>>>> distribution list for missed clocks ins / outs and leads for Marvenca= re and >>>>> HCA Toronto. >>>>> >>>>> Can this be done before EOD tomorrow? >>>>> >>>>> Thanks >>>>> >>>>> On Mon, Jun 13, 2022 at 3:58 PM Timothy Thomas wrote: >>>>> >>>>>> Hi Gabe. >>>>>> >>>>>> Can we please get an update on this. Thanks >>>>>> >>>>>> On Thu, Jun 9, 2022 at 12:51 PM Taneshia Persaud >>>>> taneshia.persaud@thekey.com> wrote: >>>>>> >>>>>>> In addition - so Cheryl, Taneshia, Sydney and Taylor. >>>>>>> >>>>>>> On Thu, Jun 9, 2022 at 12:43 PM Timothy Thomas >>>>>>> wrote: >>>>>>> >>>>>>>> In addition to you and tanesha=E2=80=99s emails? Or just those two= . >>>>>>>> >>>>>>>> On Thu, Jun 9, 2022 at 12:35 PM Cheryl Cartwright >>>>>>> ccartwright@homecareassistance.com> wrote: >>>>>>>> >>>>>>>>> Hi Tim and Gabe, >>>>>>>>> >>>>>>>>> Taneshia and I would like leads going to the two of us as well as >>>>>>>>> Sydney sydney.liu@thekey.com and Taylor >>>>>>>>> tcleland@homecareassistance.com >>>>>>>>> >>>>>>>>> One person will be assigned to the account but we would all like >>>>>>>>> access in case someone is away. >>>>>>>>> >>>>>>>>> Thanks, >>>>>>>>> >>>>>>>>> Cheryl >>>>>>>>> >>>>>>>>> On Thu, Jun 9, 2022 at 11:41 AM Timothy Thomas >>>>>>>>> wrote: >>>>>>>>> >>>>>>>>>> Perfect, thanks