--00000000000075418105e1929436 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Caregivers, clients or care leads can send emails to HelpScout: - *customer-care@mavencare.com * (general); - *hr@mavencare.com * (HR); or - *support@mavencare.com * (voicemail messages, receipt reimbursements, other). ^These are also shared with NY and Boston geos. On Thu, Jun 16, 2022 at 11:45 AM Timothy Thomas wrote: > Isn't that what we've already done for leads and clock ins ? We can > discuss more at 4. > > What if any other emails could come through that need to be forwarded? > > On Thu, Jun 16, 2022 at 11:23 AM Taneshia Persaud taneshia.persaud@thekey.com> wrote: > >> I'm still getting NY general Customer-care, calls and VM emails from >> HelpScout, up to 30-50+ a day... >> >> If TO leads, etc can be forwarded to mavencare@thekey.com that will help >> without your email getting spammed >> >> Taneshia Persaud, RPN, GCP >> General Manager >> Home Care Assistance & Mavencare Toronto >> 416-855-2333 ext#281 >> >> On Thu., Jun. 16, 2022, 11:08 a.m. Cheryl Cartwright, > ccartwright@homecareassistance.com> wrote: >> >>> Can Taneshia forward her emails to me for the weekend? This would give >>> her the weekend off and we wouldn't have to worry about a general email >>> coming on time. Or would this not work? >>> >>> -c >>> >>> On Wed., Jun. 15, 2022, 3:56 p.m. Timothy Thomas, wrote= : >>> >>>> Hi Gabe, >>>> >>>> This is now an urgent matter as we are merging on calls and require a >>>> distribution list for missed clocks ins / outs and leads for Marvencar= e and >>>> HCA Toronto. >>>> >>>> Can this be done before EOD tomorrow? >>>> >>>> Thanks >>>> >>>> On Mon, Jun 13, 2022 at 3:58 PM Timothy Thomas wrote: >>>> >>>>> Hi Gabe. >>>>> >>>>> Can we please get an update on this. Thanks >>>>> >>>>> On Thu, Jun 9, 2022 at 12:51 PM Taneshia Persaud >>>> taneshia.persaud@thekey.com> wrote: >>>>> >>>>>> In addition - so Cheryl, Taneshia, Sydney and Taylor. >>>>>> >>>>>> On Thu, Jun 9, 2022 at 12:43 PM Timothy Thomas wrote= : >>>>>> >>>>>>> In addition to you and tanesha=E2=80=99s emails? Or just those two. >>>>>>> >>>>>>> On Thu, Jun 9, 2022 at 12:35 PM Cheryl Cartwright >>>>>> ccartwright@homecareassistance.com> wrote: >>>>>>> >>>>>>>> Hi Tim and Gabe, >>>>>>>> >>>>>>>> Taneshia and I would like leads going to the two of us as well as >>>>>>>> Sydney sydney.liu@thekey.com and Taylor >>>>>>>> tcleland@homecareassistance.com >>>>>>>> >>>>>>>> One person will be assigned to the account but we would all like >>>>>>>> access in case someone is away. >>>>>>>> >>>>>>>> Thanks, >>>>>>>> >>>>>>>> Cheryl >>>>>>>> >>>>>>>> On Thu, Jun 9, 2022 at 11:41 AM Timothy Thomas >>>>>>>> wrote: >>>>>>>> >>>>>>>>> Perfect, thanks Gabe. >>>>>>>>> >>>>>>>>> Taneshia and Cheryl. When you speak later today can you also >>>>>>>>> review what users should receive incoming web leads and what user= s should >>>>>>>>> receive mavencare alerts, like clock ins and text mes