--000000000000af2560063865681e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, I think this is a good next step, thank you for sharing! Please let me know how it goes and if I can support in any way thanks, Kathryn On Wed, Jun 25, 2025 at 9:15=E2=80=AFAM Timothy Thomas wrot= e: > Hi Kathryn, > > I sent Chuck the following email after our last conversation. I'm working > closely with him to ensure he's embedded in the day to day. We'll see how > he responds. > > As a General Manager, your leadership visibility and engagement are > essential=E2=80=94not just for strategic alignment, but to foster confide= nce, > continuity, and ownership among your team. When gaps in communication or > presence emerge, even if unintended, it can create room for others to mak= e > decisions or fill in the blanks on your behalf. > > To help us assess and strengthen your leadership rhythm, I=E2=80=99d like= you to > come to our next meeting with the following: > > > 1. > > *A snapshot of your weekly routine and physical presence.* > > - > > How many days are you on-site or in the field with caregivers or > clients? > - > > How are you showing up for your team=E2=80=94both formally and info= rmally? > > 2. > > *A summary of how you stay close to operations.* > > - > > What touchpoints do you have with your CSM, CGM, recruiter, and > schedulers each week? > - > > How are you tracking changes in care plans, caregiver feedback, and > service delivery quality? > > 3. > > *Your current one-on-one agenda and cadence.* > > - > > Please provide a sample of your 1:1 structure and how frequently > you=E2=80=99re conducting these with each functional lead. > - > > Let=E2=80=99s ensure these meetings are both strategic and developm= ental, > with time carved out for coaching and accountability. > > > > On Tue, Jun 24, 2025 at 10:57=E2=80=AFAM Kathryn Nester > wrote: > >> Good morning Tim, >> >> I know you don't visit Calgary until July but I wanted to check in to se= e >> how your conversation with Chuck went regarding your concerns in his >> engagement / performance. >> >> thanks, >> Kathryn >> >> -- >> >> >> >> >> *Kathryn Nester* >> >> HR Generalist | TheKey >> >> Mobile: 647.932.5787 >> >> >> >> >> >> I am in the Eastern Time Zone and am sending this email at a time that >> suits my work schedule; please do not feel obligated to reply outside of >> your working hours. >> >> >> >> >> >> --=20 *Kathryn Nester* HR Generalist | TheKey Mobile: 647.932.5787 I am in the Eastern Time Zone and am sending this email at a time that suits my work schedule; please do not feel obligated to reply outside of your working hours. --000000000000af2560063865681e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim,=C2=A0 I think this is a good ne= xt step, thank you for sharing! Please let me know= how it goes and if I can support in any way thank= s, Kathryn On Wed, Jun 25, 2025 at 9:1= 5=E2=80=AFAM Timothy Thom