--000000000000e64b17063a0e456c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, I just wanted to check in to see how things are going with Chuck or if there was anything revealing from the information you had him prepare? thanks, Kathryn On Wed, Jun 25, 2025 at 9:27=E2=80=AFAM Kathryn Nester = wrote: > Hi Tim, > > I think this is a good next step, thank you for sharing! > > Please let me know how it goes and if I can support in any way > > thanks, > Kathryn > > On Wed, Jun 25, 2025 at 9:15=E2=80=AFAM Timothy Thomas wr= ote: > >> Hi Kathryn, >> >> I sent Chuck the following email after our last conversation. I'm workin= g >> closely with him to ensure he's embedded in the day to day. We'll see ho= w >> he responds. >> >> As a General Manager, your leadership visibility and engagement are >> essential=E2=80=94not just for strategic alignment, but to foster confid= ence, >> continuity, and ownership among your team. When gaps in communication or >> presence emerge, even if unintended, it can create room for others to ma= ke >> decisions or fill in the blanks on your behalf. >> >> To help us assess and strengthen your leadership rhythm, I=E2=80=99d lik= e you to >> come to our next meeting with the following: >> >> >> 1. >> >> *A snapshot of your weekly routine and physical presence.* >> >> - >> >> How many days are you on-site or in the field with caregivers or >> clients? >> - >> >> How are you showing up for your team=E2=80=94both formally and inf= ormally? >> >> 2. >> >> *A summary of how you stay close to operations.* >> >> - >> >> What touchpoints do you have with your CSM, CGM, recruiter, and >> schedulers each week? >> - >> >> How are you tracking changes in care plans, caregiver feedback, >> and service delivery quality? >> >> 3. >> >> *Your current one-on-one agenda and cadence.* >> >> - >> >> Please provide a sample of your 1:1 structure and how frequently >> you=E2=80=99re conducting these with each functional lead. >> - >> >> Let=E2=80=99s ensure these meetings are both strategic and develop= mental, >> with time carved out for coaching and accountability. >> >> >> >> On Tue, Jun 24, 2025 at 10:57=E2=80=AFAM Kathryn Nester >> wrote: >> >>> Good morning Tim, >>> >>> I know you don't visit Calgary until July but I wanted to check in to >>> see how your conversation with Chuck went regarding your concerns in hi= s >>> engagement / performance. >>> >>> thanks, >>> Kathryn >>> >>> -- >>> >>> >>> >>> >>> *Kathryn Nester* >>> >>> HR Generalist | TheKey >>> >>> Mobile: 647.932.5787 >>> >>> >>> >>> >>> >>> I am in the Eastern Time Zone and am sending this email at a time that >>> suits my work schedule; please do not feel obligated to reply outside o= f >>> your working hours. >>> >>> >>> >>> >>> >>> > > -- > > > > > *Kathryn Nester* > > HR Generalist | TheKey > > Mobile: 647.932.5787 > > > > > > I am in the Eastern Time Zone and am sending this email at a time that > suits my work schedule; please do