Re: "AS2" COMP LOSS - TOM ORDER CREATION REQUEST: PON# IRIS102210310084 / BPSO 54933 [ ref:_00DU0HByX._5004U12ACs4:ref ]

--00000000000005b7ec05f201d5ef Content-Type: multipart/alternative; boundary="00000000000005b7eb05f201d5ee" --00000000000005b7eb05f201d5ee Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable This is for the Vancouver office in Canada. On Wed, Jan 11, 2023 at 11:15 AM John Andrew Hawkins wrote: > Greetings Carolina, > Can I confirm which location this is for? > > On Wed, Jan 11, 2023 at 11:11 AM Isabelle La wrote: > >> Hi Carolina, >> >> I'm currently not yet confirmed for my contract renewal yet so I've CC-e= d >> our other team members to assist. I believe John/Aaron may be able to he= lp >> you with the switch to be ordered but I'm unsure who will be able to >> coordinate the return of the existing switch once that's done but I've >> CC-ed the IT leadership team (Gabe/Terrence) to assign. >> >> On Wed, Jan 11, 2023 at 10:58 AM Carolina Orosa >> wrote: >> >>> Hi Isabelle, >>> >>> Shaw came today to pick up the phones but they were also going to pick >>> up their switch which powers all our phones. We were able to request th= at >>> they leave the switch for now until we get a replacement. In light of t= his, >>> are you able to send us a switch to replace Shaw's? We would need a 12 = port >>> POE. >>> >>> Thank you, >>> >>> Carolina >>> >>> >>> >>> On Wed, Dec 14, 2022 at 12:44 PM Isabelle La wrote: >>> >>>> Great, thanks Tim. >>>> >>>> Gorata - please confirm having someone there on 1/11 between 10am - >>>> 12pm PST and our local team member will assure they have access in the >>>> building. >>>> >>>> On Wed, Dec 14, 2022 at 9:26 AM Timothy Thomas wrote: >>>> >>>>> adding @Sharon Speirs who can ensure someone is >>>>> onsite for that time and day. >>>>> >>>>> Thank you >>>>> >>>>> On Wed, Dec 14, 2022 at 2:14 AM Isabelle La wrote: >>>>> >>>>>> Adding Tim for visibility and also assistance in coordination in cas= e >>>>>> Carolina is unable to respond. >>>>>> >>>>>> Tim/Carolina - can someone be available on 1/11/2023 between 10am - >>>>>> 12pm PST so that Shaw can pick up equipment for the phone services t= hat >>>>>> were shut down when we finished porting to 8x8 on 11/14? Please let = us know >>>>>> as soon as possible, thank you. >>>>>> >>>>>> On Tue, Dec 13, 2022 at 9:42 AM Isabelle La wrote: >>>>>> >>>>>>> Carolina - can you confirm this date and time will work for >>>>>>> equipment pick-up? >>>>>>> >>>>>>> On Tue, Dec 13, 2022 at 9:24 AM Gorata Kagiso >>>>>>> wrote: >>>>>>> >>>>>>>> We have booked Equipment pickup 11- January -2023 between >>>>>>>> 10:00 - 12:00 pm . Kindly let me know if this time works for you. >>>>>>>> >>>>>>>> >>>>>>>> Thank you, >>>>>>>> >>>>>>>> Gorata Kagiso, Large Business Support (West) =E2=80=93 Cancellatio= ns >>>>>>>> Support >>>>>>>> Shaw Business >>>>>>>> T: 1877-742-9249 >>>>>>>> E: gorata.kagiso@sjrb.ca >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> *This message is confidential and may contain privileged >>>>>>>> information. We ask that you not use or disclose this message othe= r