Re: "AS2" COMP LOSS - TOM ORDER CREATION REQUEST: PON# IRIS102210310084 / BPSO 54933 [ ref:_00DU0HByX._5004U12ACs4:ref ]

From
John Andrew Hawkins <jhawkins@thekey.com>
To
Carolina Orosa <corosa@thekey.com>
CC
Timothy Thomas <tt@thekey.com>, Sharon Speirs <sspeirs@thekey.com>, Gabriel La <it@thekey.com>, Aaron Worob <aaron.worob@thekey.com>
Date
Wed, 11 Jan 2023 11:17:17 -0800
Folder
INBOX
--0000000000007d3dfe05f201db6a Content-Type: multipart/alternative; boundary="0000000000007d3dfc05f201db69" --0000000000007d3dfc05f201db69 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Is this West Vancouver office located at 1861 Marine Dr West Vancouver British Columbia V7V1J7? On Wed, Jan 11, 2023 at 11:16 AM Carolina Orosa wrote: > This is for the Vancouver office in Canada. > > On Wed, Jan 11, 2023 at 11:15 AM John Andrew Hawkins > wrote: > >> Greetings Carolina, >> Can I confirm which location this is for? >> >> On Wed, Jan 11, 2023 at 11:11 AM Isabelle La wrote: >> >>> Hi Carolina, >>> >>> I'm currently not yet confirmed for my contract renewal yet so I've >>> CC-ed our other team members to assist. I believe John/Aaron may be abl= e to >>> help you with the switch to be ordered but I'm unsure who will be able = to >>> coordinate the return of the existing switch once that's done but I've >>> CC-ed the IT leadership team (Gabe/Terrence) to assign. >>> >>> On Wed, Jan 11, 2023 at 10:58 AM Carolina Orosa >>> wrote: >>> >>>> Hi Isabelle, >>>> >>>> Shaw came today to pick up the phones but they were also going to pick >>>> up their switch which powers all our phones. We were able to request t= hat >>>> they leave the switch for now until we get a replacement. In light of = this, >>>> are you able to send us a switch to replace Shaw's? We would need a 12= port >>>> POE. >>>> >>>> Thank you, >>>> >>>> Carolina >>>> >>>> >>>> >>>> On Wed, Dec 14, 2022 at 12:44 PM Isabelle La wrote: >>>> >>>>> Great, thanks Tim. >>>>> >>>>> Gorata - please confirm having someone there on 1/11 between 10am - >>>>> 12pm PST and our local team member will assure they have access in th= e >>>>> building. >>>>> >>>>> On Wed, Dec 14, 2022 at 9:26 AM Timothy Thomas wrote: >>>>> >>>>>> adding @Sharon Speirs who can ensure someone is >>>>>> onsite for that time and day. >>>>>> >>>>>> Thank you >>>>>> >>>>>> On Wed, Dec 14, 2022 at 2:14 AM Isabelle La wrote: >>>>>> >>>>>>> Adding Tim for visibility and also assistance in coordination in >>>>>>> case Carolina is unable to respond. >>>>>>> >>>>>>> Tim/Carolina - can someone be available on 1/11/2023 between 10am - >>>>>>> 12pm PST so that Shaw can pick up equipment for the phone services = that >>>>>>> were shut down when we finished porting to 8x8 on 11/14? Please let= us know >>>>>>> as soon as possible, thank you. >>>>>>> >>>>>>> On Tue, Dec 13, 2022 at 9:42 AM Isabelle La wrote: >>>>>>> >>>>>>>> Carolina - can you confirm this date and time will work for >>>>>>>> equipment pick-up? >>>>>>>> >>>>>>>> On Tue, Dec 13, 2022 at 9:24 AM Gorata Kagiso >>>>>>> gorata.kagiso@sjrb.ca> wrote: >>>>>>>> >>>>>>>>> We have booked Equipment pickup 11- January -2023 between >>>>>>>>> 10:00 - 12:00 pm . Kindly let me know if this time works for you. >>>>>>>>> >>>>>>>>> >>>>>>>>> Thank you, >>>>>>>>> >>>>>>>>> Gorata Kagiso, Large Business Support (West) =E2=80=93 Cancellati= ons >>>>>>>>> Support >>>

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