This is a multipart message in MIME format. ------=_NextPart_000_006E_01D9D419.18EFCD20 Content-Type: multipart/alternative; boundary="----=_NextPart_001_006F_01D9D419.18EFCD20" ------=_NextPart_001_006F_01D9D419.18EFCD20 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning, =20 I am following up on Helen St. Pierre once again. I have not heard back = from Lisa Quesnelle since her original response. I surmise it=E2=80=99s = because she has asked for paperwork on several occasions to validate the = debt and we have been unable to produce it. If you read her email below, = it does not appear that they will negotiate without out it. Here in the = states, you can still file a breach of contract lawsuit even if you do = not have a contract in place however, I am not sure if that is the case = in Canada. Please let me know your thoughts and how you would like to = proceed. =20 Gerard =20 =20 From: Timothy Thomas =20 Sent: Thursday, August 3, 2023 10:47 AM To: gerard.draetta@thekey.com Cc: Ali Malik ; Laszlo Kovacs = Subject: Re: FW: Helen St. Pierre =20 Hi Gerard, =20 We do not have a signed consent agreement for this client. The = operations team was told at the time by our HCL that the facility where = the client resides would be paying for the services and subsequently = billing the client. In April the facility told us that they would not be = handling payment and to send the invoices to the POA Lisa. Unfortunately = at that time we did not request that a contract be signed and services = continued on until May.=20 =20 We were only informed of the large outstanding balance due in May as I = assume the billing department thought it was an institutional payer with = a longer lead time. =20 =20 On Thu, Aug 3, 2023 at 10:19=E2=80=AFAM > wrote: Good morning, =20 Please see the response I received from Lisa Quesnelle regarding Helen = St. Pierre. Please forward me any and all paperwork as it does not = appear that they will negotiate without seeing this.=20 =20 Gerard =20 From: Lisa Quesnelle >=20 Sent: Wednesday, August 2, 2023 2:09 PM To: gerard.draetta@thekey.com =20 Subject: Re: Helen St. Pierre =20 Good Afternoon Gerard, =20 I appreciate receiving your email and your desire to settle this issue = amicably, as I am inclined to do the same. =20 However, as previously requested, prior to engaging in any further = discussion, I require a copy of the contract that was executed prior to = your company providing services. As I previously advised Ali, Ms. St. = Pierre's financial advisor has requested a copy of the signed contract = before he will consider releasing funds. =20 To be clear, I am unable to negotiate terms that have not been = previously agreed upon, nor can I understand the source of your = purported $96,000 claim without the contract. =20 Once I am in receipt of the contract, I will be in a better position for = further discussions. =20 =20 Thanks, Lisa =20 _____ =20 From: gerard.draetta@thekey.c