This is a multipart message in MIME format. ------=_NextPart_000_006A_01DA59A7.572405C0 Content-Type: multipart/alternative; boundary="----=_NextPart_001_006B_01DA59A7.572405C0" ------=_NextPart_001_006B_01DA59A7.572405C0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Hi Cheryl, =20 Can I please have an update regarding this issue? I see that = you=E2=80=99re still in =E2=80=9Cpending=E2=80=9D status in our business = account. Is the link I sent you not working? =20 Which email address is associated with your individual Amazon account? = If it is the same that we=E2=80=99re trying to use here, then that is = likely the issue. I would have to resolve that with the Amazon team, = and if they=E2=80=99re unable to merge the accounts in the background, = it may be necessary for you to close the individual account first. = Please let me know the status so we can get that resolved as soon as = possible. =20 Thx, =20 Andy =20 Andreas Kozak Procurement (631) 400-4409 =20 =20 =20 https://thekey.com/ =20 From: andreas.kozak@thekey.com =20 Sent: Monday, February 5, 2024 13:23 To: 'Cheryl Cartwright' Subject: RE: Amazon Account =20 Hi Cheryl, =20 The existing account could very well be the issue. I presume = you=E2=80=99re trying to access Amazon Canada? When you say = you=E2=80=99re trying to login, are trying to do that directly on their = site or through the =E2=80=9CAdditional Stores=E2=80=9D window on your = Coupa home screen? The Coupa Punchout Catalogue is now the only = approved method to purchase on Amazon. =20 I see you have the option in Coupa, but I don=E2=80=99t see you listed = as a user in the Amazon account itself. Please try the link below and = let me know what happens. =20 https://www.amazon.ca/ab/invitations/accept/20233352WuuW1QgS7iKwr7SOt5d_Q= ?ref_=3Db2b_eam_inv_lnk =20 Thx, =20 Andy =20 =20 =20 Andreas Kozak Procurement =20 (631) 400-4409 =20 =20 =20 https://thekey.com/ =20 From: Cheryl Cartwright >=20 Sent: Monday, February 5, 2024 12:26 To: Andreas Kozak > Subject: Amazon Account =20 Good Afternoon, =20 I have received several invitations to join the corporate Amazon account = but it won't let me login. It keeps saying it will send me a = verification code but I never get one. I already have a business Amazon = account from when I owned the franchise and my home care assistance = email has always been used for that. Perhaps that is the issue?=20 =20 Anyway, what is the best solution here? Can the team continue to use the = Amazon account I already have? =20 Thanks, =20 Cheryl=20 ------=_NextPart_001_006B_01DA59A7.572405C0 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} <body lang=3DEN-US = link=3D"#0563C1"