--0000000000003ce0ea0610cb7898 Content-Type: multipart/alternative; boundary="0000000000003ce0e90610cb7897" --0000000000003ce0e90610cb7897 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable The email address affiliated with my SJD Business account is ccartwright@homecareassistance.com On Wed, Feb 7, 2024 at 10:23=E2=80=AFAM wrote: > Hi Cheryl, > > > > Can I please have an update regarding this issue? I see that you=E2=80= =99re still > in =E2=80=9Cpending=E2=80=9D status in our business account. Is the link= I sent you not > working? > > > > Which email address is associated with your individual Amazon account? > If it is the same that we=E2=80=99re trying to use here, then that is l= ikely the > issue. I would have to resolve that with the Amazon team, and if they=E2= =80=99re > unable to merge the accounts in the background, it may be necessary for y= ou > to close the individual account first. Please let me know the status so = we > can get that resolved as soon as possible. > > > > Thx, > > > > Andy > > > > Andreas Kozak > > Procurement > > (631) 400-4409 > > > > [image: TheKey] > > > > https://thekey.com/ > > > > *From:* andreas.kozak@thekey.com > *Sent:* Monday, February 5, 2024 13:23 > *To:* 'Cheryl Cartwright' > *Subject:* RE: Amazon Account > > > > Hi Cheryl, > > > > The existing account could very well be the issue. I presume you=E2=80= =99re > trying to access Amazon Canada? When you say you=E2=80=99re trying to lo= gin, are > trying to do that directly on their site or through the =E2=80=9CAddition= al Stores=E2=80=9D > window on your Coupa home screen? The Coupa Punchout Catalogue is now th= e > only approved method to purchase on Amazon. > > > > I see you have the option in Coupa, but I don=E2=80=99t see you listed as= a user > in the Amazon account itself. Please try the link below and let me know > what happens. > > > > > https://www.amazon.ca/ab/invitations/accept/20233352WuuW1QgS7iKwr7SOt5d_Q= ?ref_=3Db2b_eam_inv_lnk > > > > Thx, > > > > Andy > > > > > > > > Andreas Kozak > > Procurement > > > > (631) 400-4409 > > > > [image: TheKey] > > > > https://thekey.com/ > > > > *From:* Cheryl Cartwright > *Sent:* Monday, February 5, 2024 12:26 > *To:* Andreas Kozak > *Subject:* Amazon Account > > > > Good Afternoon, > > > > I have received several invitations to join the corporate Amazon account > but it won't let me login. It keeps saying it will send me a verification > code but I never get one. I already have a business Amazon account from > when I owned the franchise and my home care assistance email has always > been used for that. Perhaps that is the issue? > > > > Anyway, what is the best solution here? Can the team continue to use the > Amazon account I already have? > > > > Thanks, > > > > Cheryl > --0000000000003ce0e90610cb7897 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable The email address affiliated with my SJD Business account= is ccartwright@homec= ar