Re: Government Clients - Canada - [#1081571]

From
Amanda Maldonado <salesforcesupport@homecareassistance.com>
To
cmunoz@thekey.com
CC
sfit@thekey.com, christopher.reese@thekey.com, tt@thekey.com
Date
Tue, 25 Mar 2025 18:56:47 +0000
Folder
INBOX
----==_mimepart_67e2fc6f90881_1f93ff1ed71ef5c11334ab Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Cristal,=C2=A0 Just confirming, you would like "Canada - Receiving= government=C2=A0Care " added as a value to the Reason Not Starting Servi= ce field? Thanks,=C2=A0 Amanda Maldonado=C2=A0 = = On Tue, 25 Mar at 11:34 AM , CristalMunoz wrote: = Hi Salesforce Team, Would it be possible to add "Canada - Receiving gove= rnment=C2=A0Care" at the opportunity stage? It sounds like Canada loses c= lients after the assessment because the government=C2=A0provides free car= e to clients=C2=A0and most clients decide to go this=C2=A0route. These sh= ould still be moved to re-engagement=C2=A0because this care is low qualit= y in terms of caregiver consistency, etc. Let me know. Thank you! = = = = Sincerely, = Cristal Munoz = Inside Sales Manager = = Please note my email has changed: = = cmunoz@thekey.com = TheKey.com ----==_mimepart_67e2fc6f90881_1f93ff1ed71ef5c11334ab Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Cristal,=C2=A0 Just confirming, you would like " Canada - Receiving government= =C2=A0Care " added as a value to the Reason Not Starting Service f= ield? Thanks,=C2=A0 Amanda Maldonado=C2=A0 On Tue, 25 Mar at 11:34 AM , CristalMunoz &lt= ;cmunoz@thekey.com&gt; wrote: Hi Salesforce Team, Would it be possible to add "Canada - Receivi= ng government=C2=A0Care" at the opportunity stage? It sounds like Canada = loses clients after the assessment because the government=C2=A0provides f= ree care to clients=C2=A0and most clients decide to go this=C2=A0route. T= hese should still be moved to re-engagement=C2=A0because this care is low= quality in terms of caregiver consistency, etc. Let me know. Thank you! Sincerely, Cristal Munoz = Inside Sales Manager <span style=3D"font-size:10.5pt;font-fami= ly:Arial,sans-serif;color:#4d4d4f;background-color:transparent;font-weigh= t:70

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