----==_mimepart_67fe95593faaa_2423fb99678348c434447d Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Joseph, I had a call with her and can confirm its resolved. Hence= , I am marking this ticket as resolved. Any further assistance feels fre= e to reach out to IT Help Desk. We are Happy to assist you. Warm = Regards, Subham Banerjee Senior Service Desk Engineer Contact IT Su= pport 24*7 @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com TheKey.com =C2= =A0 We are Happy to Assist You! = = On Tue, 15 Apr at 11:28 AM , Subham Banerjee wr= ote: = = Hi Joseph, = = Good Morning! = = I tried to reach you over call (+1 (514) 5943642) and Chat, Unfortunatel= y not able to go through. = Your password will expire on 22nd of April. Please change your password = before that by using Control+Alt+Delete > Change Password from your lapto= p keyboard. = = = = = = Warm Regards, = = Subham Banerjee = Senior Service Desk Engineer = = Contact IT Support 24*7 @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com = TheKey.com = = =C2=A0 = = We are Happy to Assist You! = = = = = = On Tue, 15 Apr at 10:18 AM , JosephTaylor wro= te: = Good Morning, Carolyn Daoust (Montreal Office) is locked out of her lap= top. I have attached the screenshot below. Please resolve ASAP as she is= unable to work without her laptop,=C2=A0 = = Joey Taylor = Directeur G=C3=A9n=C3=A9ral/General Manager = 514-907-5065 = TheKey.ca=C2=A0=C2=A0 ----==_mimepart_67fe95593faaa_2423fb99678348c434447d Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Joseph, I had a call with her and can confirm its resolved. Hence, I am marking this ticket as resolved. Any = further assistance feels free to reach out to IT Help Desk. We are Hap= py to assist you. Warm Regards, Subham Banerjee Senior Service Desk Engineer Contact IT Support 24*7 @ (888)838-1955 =C2=A0| =C2=A0 hca.freshdesk.com TheKey.com =C2=A0 We are = Happy to Assist You! On Tue, 15 Apr at 11:28 AM , Subham Banerjee = <itsupport@thekey.com> wrote: Hi Joseph, Good Morning! I tried to reach you over call (+1 (514) 5943642) and Ch= at, Unfortunately not able to go through. Your password will expire on 22nd of April. Please chang= e your password be