--000000000000d2d382060166ec06 Content-Type: multipart/alternative; boundary="000000000000d2d381060166ec05" --000000000000d2d381060166ec05 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I called Jason, no answer, I will try again later. Thanks, Sumira On Wed, Jul 26, 2023 at 6:37=E2=80=AFAM Sumira Suthesan wrote: > Hi Tim, > > I checked recurring list, I don't see the client. > > Thanks, > Sumira > > On Wed, Jul 26, 2023 at 6:34=E2=80=AFAM Tim Thomas w= rote: > >> Thanks. It wouldn=E2=80=99t be part of that =E2=80=9Crecurring=E2=80=9D= issue we had earlier >> this month would it? >> >> >> [image: PastedGraphic-1.tiff] >> >> *Tim Thomas Sr.* >> *514: 726 7647* >> >> tthomas@thekey.com >> >> >> >> >> >> >> On Jul 26, 2023, at 8:05 AM, Sumira Suthesan >> wrote: >> >> Hi Tim, >> >> I do not see the transaction in converge for the month of July. >> I will call him later today to get more information. >> >> Thanks, >> Sumira >> >> On Tue, Jul 25, 2023 at 7:29=E2=80=AFPM Tim Thomas = wrote: >> >>> Hi Sumira, >>> >>> I=E2=80=99m off tomorrow but I checked QuickBooks and I don=E2=80=99t s= ee any $5000 >>> payment. Can you check Converge in the morning and see if any payment f= or >>> that amount was run against his card? >>> >>> Thanks. >>> >>> Tim Thomas >>> 514 726 7647 >>> >>> >>> On Jul 25, 2023, at 9:35 PM, Joey Taylor wrote= : >>> >>> =EF=BB=BF >>> Good Evening >>> >>> The client's son Jason called saying a 5K charge was run on his credit >>> card and he never gave permission to use his card. I see we have a sign= ed >>> authorization form from him with his name and card number so not sure w= hat >>> he=E2=80=99s talking about. Also, the last day of service was June 23rd= , 2023. If >>> someone can give him a call at 501-912-1381 to explain. >>> >>> Thank you, >>> >>> Joey Taylor >>> *Regional Care Solutions Manager* >>> 514-907-5065 >>> TheKey.ca >>> [image: TheKey] >>> >>> >> --000000000000d2d381060166ec05 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I called Jason, no answer, I will try again later. Thanks, Sumira On Wed, Jul 26, 2023 at 6:37=E2= =80=AFAM Sumira Suthesan < = sumira.suthesan@thekey.com > wrote: Hi Tim, I che= cked recurring list, I don't see the client. T= hanks, Sumira On Wed, Jul 26, 2023 at 6:34=E2=80=AFAM Tim T= homas < tthomas@t= hekey.com > wrote: Thanks.=C2=A0 It wouldn=E2=80=99t be part of that =E2=80=9C= recurring=E2=80=9D issue we had earlier this month would it? = Tim Thomas Sr. <div dir=3D"auto" style=3D"letter-spacing:normal;text-align:start;t= ext-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text= -decoratio