Re: Jim Bermingham

Hi Tim,

I checked recurring list, I don't see the client.

Thanks,
Sumira

On Wed, Jul 26, 2023 at 6:34 AM Tim Thomas <tthomas@thekey.com> wrote:

> Thanks.  It wouldn’t be part of that “recurring” issue we had earlier this
> month would it?
>
>
> [image: PastedGraphic-1.tiff]
>
> *Tim Thomas Sr.*
> *514: 726 7647*
>
> tthomas@thekey.com
>
>
>
>
>
>
> On Jul 26, 2023, at 8:05 AM, Sumira Suthesan <sumira.suthesan@thekey.com>
> wrote:
>
> Hi Tim,
>
> I do not see the transaction in converge for the month of July.
> I will call him later today to get more information.
>
> Thanks,
> Sumira
>
> On Tue, Jul 25, 2023 at 7:29 PM Tim Thomas <tthomas@thekey.com> wrote:
>
>> Hi Sumira,
>>
>> I’m off tomorrow but I checked QuickBooks and I don’t see any $5000
>> payment. Can you check Converge in the morning and see if any payment for
>> that amount was run against his card?
>>
>> Thanks.
>>
>> Tim Thomas
>> 514 726 7647
>>
>>
>> On Jul 25, 2023, at 9:35 PM, Joey Taylor <joey.taylor@thekey.com> wrote:
>>
>> 
>> Good Evening
>>
>> The client's son Jason called saying a 5K charge was run on his credit
>> card and he never gave permission to use his card. I see we have a signed
>> authorization form from him with his name and card number so not sure what
>> he’s talking about. Also, the last day of service was June 23rd, 2023. If
>> someone can give him a call at 501-912-1381 to explain.
>>
>> Thank you,
>>
>> Joey Taylor
>> *Regional Care Solutions Manager*
>> 514-907-5065
>> TheKey.ca   <https://thekey.ca/>
>> [image: TheKey]
>>
>>
>